Terms of Service
Last updated January 2024
Agreement to Terms
PREAMBLE
THESE TERMS OF SERVICE APPLY TO ANY ACCESS TO, OR USE OF, ANY SERVICES MADE AVAILABLE BY CONFERO EUROPE AG AND ITS WHOLLY OWNED SUBSIDIARIES (“CONFERO”, “CONFERO EUROPE”, “OUR,” “WE” “US” OR “THE COMPANY”) USING THE WEBSITE HTTPS://LINX-LI.COM OR ANY OF ITS SUB-SITES, OR MOBILE APP OR ANY OTHER APPLICATION PROGRAMMING INTERFACES (API) PROVIDED BY CONFERO RELATING TO THE SITE, WHICH ARE ACCESSED EITHER DIRECTLY OR INDIRECTLY THROUGH FORWARDING OR REDIRECTING LINKS (THE “WEBSITE” OR “CONFERO WEBSITE”), AND TO ANY OTHER RELATED SERVICES PROVIDED BY CONFERO RELATING TO THE WEBSITE OR AS DESCRIBED IN THESE TERMS (THE “SERVICES” OR “CONFERO SERVICES”).
CONFERO EUROPE IS A PUBLIC LIMITED COMPANY DULY INCORPORATED UNDER THE LAWS OF LIECHTENSTEIN. CONFERO EURPE ACTS AS A VIRTUAL RESPECTIVELY CRYPTO ASSET SERVICE PROVIDER (“VASP”, “CASP”) REGISTERED WITH THE NATIONAL SUPERVISORY AUTHORITY, THE LIECHTENSTEIN FINANCIAL MARKET AUTHORITY (“FMA”) UNDER THE LIECHTENSTEIN ACT ON TOKENS AND TRUSTED TECHNOLOGY SERVICE PROVIDERS (TTTA OR IN GERMAN TVTG) UNDER REGISTER NUMBER 325741. CONFERO EUROPE IS OPERATING ITS PLATFORM CONFERO AND IS REGISTERED SINCE JANUARY 26, 2024, AS:
· Token Issuer pursuant to Art 12 para 1 TTTA (a person who offers Virtual Assets, as defined in this preamble, to the public on behalf of a principal);
· Token Offeror pursuant (a person who offers Virtual Assets to the public on their own behalf) with regard to CONFERO NABIT (NABT) and other Tokens;
· TT Token Custodian according to Art 2 para 1 letter n TTTA (a person who holds Virtual Assets in another person’s name for another person’s account in custody);
· Physical Validator according to Art 2 para 1 letter p TTTA means a person who ensures the contractual enforcement of rights in property (rights in rem) represented in tokens within the meaning of property law on trusted technology (tt) systems like blockchains.
· VASP service package provider It means the service providing of a trading platform within which customer tokens are also stored. Trading takes place via an order book: customers can set, view and accept their purchase and sales interests via purchase and/or sales orders. A matching engine automatically brings together the respective purchase and sales interests. Settlement takes place according to the rules of the respective blockchain, directly on the blockchain. The transaction is concluded directly between the customers (P2P).
AND PROVIDES ITS SERVICES WITH REGARD TO CERTAIN CRYPTOCURRENCIES, CRYPTOGRAPHIC TOKENS, COINS OR ASSETS AND OTHER TOKENS, DIGITAL RIGHTS OR ASSETS WHICH NEITHER REPRESENT FINANCIAL INSTRUMENTS NOR E-MONEY (“VIRTUAL ASSETS” OR “CRYPTO ASSETS”).
PLEASE READ THESE TERMS CAREFULLY BEFORE REGISTERING TO OR USING CONFERO SERVICES, CONFERO WEBSITE, CONFERO USER ACCOUNT, CONFERO WALLET OR ANY OTHER SOFTWARE PROGRAMS, INTERFACES OR FEATURES AS DESCRIBED IN THESE TERMS.
BY REGISTERING FOR OR USING THE CONFERO SERVICES DESCRIBED BELOW, YOU (“YOU” OR THE “USER”) – EITHER ON BEHALF OF YOURSELF OR THE BUSINESS OR LEGAL ENTITY YOU REPRESENT – AGREE TO BE BOUND BY THE PROVISIONS OF THESE TERMS (INCLUDING ALL POLICIES INCORPORATED BY REFERENCE INTO THESE TERMS), EACH AS MAY BE MODIFIED FROM TIME TO TIME. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT USE OR ACCESS THE SERVICE. BY CLICKING ON AN “I AGREE” BUTTON OR CHECKBOX PRESENTED WITH THESE TERMS OR BY ACCESSING OR USING ANY SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS.
These Terms are a legally binding contract between You, the User, and Us, the Company, CONFERO EUROPE AG, public register number: FL-0002.679.988-2, with its registered office in Vaduz, Principality of Liechtenstein (also referred to as “CONFERO” or “Company” hereinafter) applying to and governing Your use of Our Services.
These Terms incorporate, and you hereby confirm that you have received the Terms and acknowledge their content (including for the avoidance of doubt: any policies, notices, procedures, specifications, FAQs, guides and guidelines that are provided or made available to you, appear on our website or are referenced in these Terms and which we may modify from time to time by giving notice of the amendments and the updated Terms via email, the Website or the Services or any other means of giving such notice. By clicking on an “I Agree” button or checkbox presented with the modified Terms, or by continuing to access or use of the Services, you signify your consent and confirm your agreement to the modified Terms. Any amended Terms will become effective immediately after such acceptance by you. If you do not agree to any modification to these Terms, you must stop using the Services.
The place of performance of any Services under these Terms is Liechtenstein. You take note of and acknowledge that Services are performed in their entirety in Liechtenstein. Furthermore, you confirm that you have become aware of the Services of Company because of your interest in the blockchain technology and corresponding projects and that you have approached Company directly in order to initiate business with Company, you are acting on your own behalf and ultimate beneficial owner of your funds, which you signify by clicking on a corresponding checkbox or statement, if applicable.
You may not transfer or assign any rights or obligations you have under these Terms without our prior written consent. You are not permitted to transfer your Account to a third party.
CONFERO reserves the right to transfer or assign these Terms or any right or obligation under these Terms at any time.
Protecting your privacy is very important to us. Please review our Privacy Policy in order to better understand our commitment to maintaining your privacy, as well as our use and disclosure of your Information to which you are consenting.
In these Terms, references to “includes,” “including,” “including but not limited to,” “including without limitation” and words or phrases of similar import shall be deemed to have the same meaning and the words “includes(s)” and “including” shall not be deemed to be terms of limitation but rather be deemed to be followed by the words “without limitation.”
In these Terms, references to “B2C” mean “Business to Consumer Services” and the respective provisions only apply to our Services provided to consumers (end users), whereas references to “B2B” mean “Business to Business Services” and the respective provisions shall apply to our Services provided to entrepreneurs, merchants or commercially acting players (business users) pursuant to the Liechtenstein consumer protection and distance selling laws.
Geographic Restrictions
Confero Europe AG does not offer its services to individuals or entities located in the United Kingdom. Access to our platform from the UK is restricted, and we have implemented measures, including IP blocking, to enforce this policy. Furthermore, any user who attempts to register or access our services will be required to verify their residency. If it is determined that a user resides in the United Kingdom, their access will be denied or restricted.
By using our platform, you confirm that you are not a citizen or resident of the United Kingdom and that you are not accessing our services from within the United Kingdom. Confero Europe AG reserves the right to take necessary actions to ensure compliance with this restriction.
Further geographic restrictions apply pursuant to the Prohibited Country List which is updated from time to time.
In addition, according to EU and UN law, Confero is not obliged to accept people residing in the following countries as customers and to transfer fiat and crypto to the countries on the list.
The same applies to Croatia, Bulgaria and Ukraine.
You can open the list here(LINK / List-HRC-and-Measures-12_2024_Main_V42b.pdf).
This Preamble forms an integral part of these Terms and is of binding nature.
IMPORTANT INFORMATION ABOUT KEY RISKS
This section of the Terms highlights some of the risks associated with transactions in connection with Virtual Assets and other risks which CONFERO would like you to consider before accepting these Terms and using any part of the CONFERO Services. You are solely responsible for understanding and complying with any and all applicable laws, rules and regulations in connection with your acceptance of these Terms and your use of any part of the CONFERO Services, including but not limited to those related to taxes as well as reporting and disclosure obligations. To the best of the knowledge and belief of CONFERO, all risk factors which are material to you in making an informed judgement to accept these Terms and use any part of the CONFERO Services have been set out below. However, the list of risk factors set out below is only a non-exhaustive list for your consideration, and other risks, arising either now or in the future, could additionally be relevant and applicable to you in making an informed judgement to accept, or continue to accept, these Terms and/or use, or continue to use, the CONFERO Services.
ATTENTION: TRADING OF CRYPTO ASSETS IS HIGH-RISK, AND THERE IS THE POTENTIAL THAT YOU MAY LOSE PART OR ALL OF YOUR FUNDS.
Risk of Theft or Hacking and Software Weaknesses
CONFERO’s underlying software application and software platform as well as smart contract used with regard to Virtual Assets and their software protocol may be subject to attacks by hackers or others, including but not limited to so-called malware attacks, denial-of-service attacks, and spoofing. Such successful attacks may result in the theft or loss of funds or other assets, which may impair the ability to develop the business and affect any use or functionality of the CONFERO Services. CONFERO’s underlying software application and software platform are constantly evolving, and advances in cryptography or technical advances may pose risks to the Services. CONFERO does not guarantee, warrant or assure and does not take on any liability that the software platform and Services of CONFERO can be operated uninterruptedly or error-free. CONFERO may not be held liable to pay damages resulting from hacks or other malicious attacks and does not take on any responsibility or liability for such events, incurred by third parties.
Risk of Funds Not Being Immediately Available
CONFERO may close, suspend, or limit your access to any part of the CONFERO Services (as defined below), and/or restrict your access to the available balance of Virtual Assets of your CONFERO Account (as defined below) for so long as reasonably required to protect against the risk of liability if you violate, breach or fail to comply with any part of these Terms. For the avoidance of doubt, CONFERO may also permanently close, suspend, or limit your access to the CONFERO Services if you violate, breach or fail to comply with any part of these Terms.
Please note that your ability to access your available balance of Virtual Assets for purposes of making transactions using the available balance of your CONFERO Account will depend upon whether the available balance (which is the subject of such transaction) is sufficient. Virtual Assets may be briefly reserved for execution of (already initiated) Services, payment of fees and charges or similar purposes.
For the purposes of these Terms:
a) The element of your CONFERO Account which constitutes the available balance is the operational part of your CONFERO Account through which you have access to your available balance of Virtual Assets, and which can be used for the execution of your transactions respectively Services.
b) The element of your CONFERO Account which constitutes the reserved balance with regard to Virtual Assets is restricted as in you have no ability to use the reserved balance in order to execute any transactions respectively Services. Any reserved balance may be marked or categorized, for example, as “pending”, “under review”, or other similar indications or categorizations. The temporary holding of available balance in such reserved state by CONFERO is related to CONFERO’s execution of Services and/or CONFERO’s assessment and determination, at its sole and absolute discretion, of certain AML, CFT, fraud-schemes, financial and other regulatory risks.
c) If you are the user of the CONFERO Services, your balances of Virtual Assets held with third parties, such as virtual assets exchange platforms or custodian providers or other VASPs do not constitute and are not a part of your available balance with CONFERO.
Price Change Risk Associated with Using Virtual Assets
Prices of Virtual Assets fluctuate day by day or even hour by hour. The value of your available balance could surge or drop suddenly. Please note that there is a possibility that the price of Virtual Assets could drop to zero. Prices of virtual Assets are prone to significant fluctuations, for example, due to announced proposed legislative acts, regulatory and tax changes, governmental restrictions, news related to cybercrimes or other factors causing potentially excessive market enthusiasm or disproportionate loss in confidence. Markets in and prices of Virtual Assets can also be manipulated.
Liquidity Risk and the Nature of Virtual Assets, Risk of using CONFERO platform and Services
Your CONFERO Account and the available balance of your CONFERO Account are not protected by the relevant deposit guarantee or investment indemnity schemes, either in Liechtenstein or in any other country. However, pursuant to Art 25 TVTG in the event of foreclosure or insolvency of a Liechtenstein VASP, Virtual Assets held on behalf of Users are to be regarded as third-party assets and are segregated.
Virtual Assets are not legal tender and are not backed by any government. Unlike legal tender, which is regulated and backed by local governments and central banks, Virtual Assets are based only on technology and user consensus (private quasi-payment instruments), which means that in cases of massive manipulations or market panic, central governments will not take any corrective actions or measures to achieve stability, maintain liquidity or protect their value.
There is a possibility that executed orders with respect to certain transfers of Virtual Assets cannot be executed or may be difficult to execute due to technological or other reasons.
There is also no assurance that CONFERO will continue to accept or support certain types of Virtual Assets or that our commercial partners, vendors or services providers will continue to permit or accept transactions with Virtual Assets in the future.
Blockchain Network Risk
Completion of certain transactions in connection with Virtual Assets on blockchains or similar protocols can be deferred for a certain period of time until an adequate number of confirmations has been received. Blockchain transactions will not be reflected in your CONFERO Account until the adequate number of confirmations has been received and confirmed by CONFERO. There is a possibility that your blockchain-based transactions may be declined or remain unconfirmed for a period of time. Transactions in connection with Virtual Assets may be irreversible and final, and, accordingly, potential losses due to fraudulent or accidental transactions may not be recoverable. Some blockchain transactions are deemed to be completed when recorded on a public ledger, which is not necessarily the date or time when you or another party initiated the transaction.
Risk of Using External Wallet Services and Exchange Services
In the case where you use an external Virtual Asset wallet or a Virtual Asset wallet which is established or maintained with a third-party virtual asset service provider (e.g., exchange, custodian or another service provider) where you do not have secure possession of your private keys or credentials to access such Virtual Asset wallet, you may not be able to access your Virtual Assets. CONFERO is under no obligation or duty and may not be able to assist you in such case.
Risk of Using CONFERO Account
While CONFERO is committed to high standards for maintaining the security of all crypto assets and private keys to the Virtual Assets wallets associated with CONFERO accounts, CONFERO is not responsible and is not liable for any loss of Virtual Assets resulting from any loss, theft, or inappropriate or unauthorized disclosure of and/or use of the crypto assets and private keys to the Virtual Asset wallet associated with your CONFERO Account where such loss, theft, or inappropriate or unauthorized disclosure of and/or use is not within the control of CONFERO. CONFERO is also under no obligation to take any corrective action or measure in the event of any such loss, theft, or inappropriate or unauthorized disclosure of and/or use.
Force Majeure
There is a risk that your transactions carried out using CONFERO Services may be affected by system failures resulting from adverse events, natural disasters, hacks and other emergencies, as well as unforeseen significant changes in the external environment. With regards to opportunity loss (e.g., loss of opportunity to place an instruction with regard to Services, resulting in loss of profits which could have been obtained) due to occurrences such as emergency situations and Force Majeure events, like hacks, CONFERO is under no obligation to take any corrective action or measure and is in no case liable to you.
Regulatory Uncertainty
The regulatory frameworks applicable to services and transactions in connection with Virtual Assets is still developing and evolving. It is possible that your transactions or assets are, or may be in the future, subject to various reporting, tax or other liabilities and obligations. Legislative and regulatory changes or actions at the country, regional (for example, in the EU or EEA) or international level may materially and adversely affect the use, transfer, and value of Virtual Assets, for which CONFERO does not take on any liability.
Definitions
Capitalized terms not otherwise defined in these Terms will have the following meaning:
AML |
Anti-Money Laundering pursuant to the applicable due diligence duties. |
B2B |
Business to Business (the respective provisions shall apply to Services provided by CONFERO to entrepreneurs, commercial or business users). |
B2C |
Business to Consumer (the respective provisions only apply to Services provided by CONFERO to consumers or end users). |
CFT |
Counter Financing of Terrorism pursuant to the applicable due diligence duties. |
Communications |
Information, communications, agreements, documents, receipts, disclosures etc. |
Custody Wallet |
Virtual Assets are held in custody by CONFERO under the so-called Custody Wallet of CONFERO as part of the Virtual Assets custodial Services provided by CONFERO. Clients Virtual Assets are segregated from CONFEROs Virtual Assets. Each User has their own Wallet. |
Feedback |
Questions, comments, suggestions, ideas, original or creative materials or other information about CONFERO or the Services submitted by Users to CONFERO. |
Fees Schedule |
The Fees Schedule is published at https://linx-li.com/contact/commission and governs the applicable fees for Services provided by CONFERO and forms an integral part of these Terms. |
FMA |
Liechtenstein Financial Market Authority |
KYC |
Know Your Customer pursuant to the applicable due diligence duties |
CONFERO Materials |
Any software (including without limitation developer tools, sample source code, and code libraries), data, materials, technology, content and printed and electronic documentation (including the Specifications and any integration guides) used, displayed or developed and provided by CONFERO to Users in connection with CONFERO's Website or Services. |
CONFERO or Company, we, us, our |
Confero Europe AG, the Company providing the Services under these Terms |
Legal Tender |
Any fiat currency, such as Euro, US-Dollar, Swiss Francs, etc which is declared a national currency by statutory law, which is not a Virtual Asset or privately issued payment instrument or equivalent to such means of payment, and which is accepted by CONFERO as consideration for provision of Services. |
Tokens |
An information (pursuant to Art 2 para 1 lit c in connection with lit b and d TTTA) on a transaction system that enables the secure transfer and storage of tokens and service delivery based thereon using trusted technologies (e.g. blockchain) that can represent absolute or relative rights, but do not have to, and which is associated with one or more identifiers (e.g. public key) that enable the unique assignment of tokens. |
Restricted Locations |
Lists of sanctioned states (country lists) and lists of sanctioned persons (name lists) which are not eligible to register for an CONFERO Account. |
Services or CONFERO Services |
Any Service provided by CONFERO, either relating to the Website or platform and API of CONFERO or otherwise provided by CONFERO pursuant to these Terms. |
Terms |
These Terms of Service including all policies incorporated by reference into these terms. |
Token Issuance Services |
CONFERO provides the Service of issuance of Virtual Assets in the name of and on behalf of a principal as part of the so-called Token Issuance Services. |
TTTA or TVTG |
Liechtenstein Tokens and Trusted Technology Service Providers (TT service providers) Act or in German “Token und vertrauenswürdige Technologie-Dienstleister Gesetz“ which has been dubbed the “Blockchain Act”. |
User Account or CONFERO Account or Account |
The Account of a User after registering with CONFERO through the Website, API or platform of CONFERO, in order to access or use Services. The CONFERO Account is your central place to manage your profile, settings and security. From here you can access all CONFERO Services within one single account. |
User or You |
The party contracting with CONFERO pursuant to these terms accessing or using Services. |
VASP |
Virtual Asset Service Provider or Crypto Asset Service Provider |
Virtual Assets |
Cryptocurrencies, cryptographic tokens, coins or assets and other tokens, digital rights or assets which neither represent financial instruments nor e-money (also Crypto Assets). |
Website |
https://linx-li.com |
YOU AND CONFERO HEREBY AGREE AS FOLLOWS:
1. User Account
1. To be eligible for our Services, you must register for an account through our Services (the “User Account”, “CONFERO Account” or “Account”) and you must
● not be located in, nor be a citizen, resident or tax resident of or otherwise be a tax liable person of any sanction lists or the prohibited countries list of CONFERO (https://www.CONFERO.com/prohibited-list/) and also no Politically Exposed Person (PEP). Sanction lists include both lists of sanctioned states (country lists) and lists of sanctioned persons (name lists) (the “Restricted Locations”);
● have full legal capacity to enter into a contract; and
● be the higher of (i) the applicable legal age (ii) 18 years of age;
● not have been previously suspended or banned from using our Services;
● acting as ultimate beneficial owner.
2. You further represent and warrant to us in opening an Account with us that you did not previously register and have an existing Account and that you are not acting on behalf of or for the benefit of, anyone else, unless you are opening the Account for and under the direction of the company, business or legal entity that employs you or has duly authorized you as their legal representative to open an Account with CONFERO in their name and on their behalf, which you fully disclose. If you use any Services on behalf of or as a business entity, you agree to these Terms on behalf of yourself and any such business entity, and you represent and warrant that you have the authority to bind the company, business or legal entity to these Terms and that both you personally and the business entity/user will be jointly and severally liable regarding all matters under these Terms. You confirm and warrant that when using the Services, you are solely acting on your behalf or as the ultimate beneficial owner and not on the behalf of any other party, legal or natural, which you signify by clicking a corresponding checkbox or statement. You also confirm and warrant that you are not a PEP by clicking a corresponding checkbox or statement. If you do not agree to using the Services as ultimate beneficial owner or if you are a PEP, you must refrain from using the Services unless the board of director agrees to the onboarding in line with appropriate compliance and due diligence.
3. We may restrict or prohibit use of all or a portion of the Services for Restricted Locations. You represent and warrant that you are located in the territory or country which you asserted at the time of Account registration and that you are not located in any Restricted Location.
4. If you are using the Services for business purposes on behalf of an entrepreneurial, business or legal entity:
● you disclose on whose authority you are acting upon;
● you represent and warrant that you are authorized to bind that entity to these Terms;
● all references to “you” will refer to you and that entity; and
● that entity agrees to be responsible for you and any other user that accesses the Services on its behalf, including for your and their compliance with these Terms;
● you warrant that you are acting as ultimate beneficial owner.
5. You agree to provide accurate, current and complete information and documentation about you, your identity and location in connection with creating your CONFERO Account for identity verification and other screening procedures; keep your CONFERO Account information updated at all times; immediately notify us if you change your country of residency or if any other information previously provided to CONFERO changes; not use a password for your CONFERO Account that you use for any other website or online service; protect the security of your CONFERO Account, including not sharing your credentials with any third party; and immediately notify us if you discover or otherwise suspect any unauthorized access or use related to the Services or your CONFERO Account.
6. If you have applied for another CONFERO Account in the past with any of the same information, we reserve the right to not approve the new CONFERO Account and you may be required to access and use your previously approved CONFERO Account. If you were previously denied a CONFERO Account, or had a CONFERO Account closed by us, you may not be able to reapply for a CONFERO Account.
7. We may require you to provide additional information to verify your or your business’ identity as a condition to providing the Services to you, or before we permit you to make transactions, use our Services or receive or withdraw Virtual Assets from your Account. We may make, directly or through use of third-party tools, or through third parties, any inquiries we consider necessary to validate information that you provide to us, including without limitation checking commercial databases, population registers or credit reports. You authorize us to obtain one or more of your credit reports, from time to time, to establish, update, or renew your Account with us or in the event of a dispute relating to these Terms and activity under your Account.
8. You can review the personal or business information you have provided us and make any desired changes to such information, or to the settings for your CONFERO Account at any time, by logging into your Account profile and changing your preferences or contacting our support. You can also terminate your Account through our website. If you terminate your Account, we will mark your Account in our database as “Closed” but will keep your Account information in our database, as required by applicable regulations. This is for instance necessary in order to deter fraud, by ensuring that persons who try to commit fraud will not be able to avoid detection simply by closing their Account and opening a new Account. However, if you close your Account, your personally identifiable information will not be used by us for any further purposes, nor sold or shared with third parties, except as necessary to prevent fraud and assist law enforcement authorities, or as required by law.
9. Unless your Account access is restricted (for example, due to suspected unauthorized access or a very prolonged inactivity), you may access your details of executed transactions respectively transfers and other information relating to your Account transaction history and available assets by logging into your Account. Key information relating to your transactions or important updates will be provided to you also via email or other written electronic communication. You can access a downloadable report via your Account profile including all fees incurred and any other amounts charged to your Account in the relevant period. CONFERO reserves the right to charge a fee for providing you with additional information or for providing the transaction history and other information about fees in a different way (other than via downloadable standard reports). The way in which we provide the transaction information will allow you to store and reproduce the information unchanged, for example by printing a copy. You hereby agree to receive your transactions information.
10. You will be bound by, and hereby authorize CONFERO to accept and rely on, any agreements, instructions, orders, authorizations and any other actions made, provided or taken by anyone who has accessed or used your Account regardless of whether the access is authorized or unauthorized. Upon receipt of written notice from you that the security of your Account has been compromised, CONFERO will take reasonable steps to protect your Account, including, for example, to cease to allow actions initiated using any compromised Account passwords.
11. Depending on the functions that you seek to enable on your Account and CONFERO’s risk assessment, CONFERO may, in its discretion, require identity verification and other screening procedures pursuant to applicable due diligence laws with respect to you or transactions associated with your CONFERO Account. You may be required to provide CONFERO with certain personal information, including, but not limited to, your full name, full address including country of residence, country of birth, citizenship, telephone number, email address, date of birth, taxpayer identification number, government identification number, government-issued ID/passport or other proof of your identity, and information regarding your bank account, professional occupation, and other information on your source of funds and overall source of wealth. For Enterprise Users additional information may be required, including, but not limited to: Company name, legal form, domicile address, country of domicile, date of incorporation, place and date of entry in the commercial register, if any, as well as the names of the bodies or trustees formally acting on behalf of the legal entity as well as the information identifying the ultimate beneficial owners of this legal entity and corresponding documentation, like public register excerpts, to be confirmed and signed by the counterparty and its respective representative body. You hereby acknowledge that CONFERO, directly, either itself or through third party tools, or through a third party, may make inquiries considered necessary to verify your identity and/or protect against fraud, including but not limited to: (a) query identity information contained in public reports (e.g., your name, address, past addresses, or date of birth); (b) query account information associated with your linked bank account (e.g., name or account balance); and (c) take further actions CONFERO reasonably deems necessary based on the results of such inquiries and reports. CONFERO will have no liability or responsibility for any permanent or temporary inability to access or use any Services, as a result of any identity verification or other screening procedures required by applicable due diligence provisions.
2. Acceptable Use
1. You may use the Website as well as the Services, accessed through your Account, solely in accordance with these Terms and their intended use.
2. You may not use the CONFERO Service to conduct, pay for or facilitate activities that:
o violate any law, statute, regulation or a decision of an authority.
o relate to transactions involving:
● narcotics, steroids, certain controlled substances or other products that present a risk to human safety,
● drug paraphernalia, tobacco and cigarettes, including electronic cigarettes,
● items that encourage, promote, facilitate or instruct others to engage in illegal activity,
● stolen or pirated goods including digital and virtual goods or items that infringe or violate any copyright, trademark, right of publicity or privacy or any other proprietary right under the laws of any jurisdiction,
● the promotion of hate, violence, racial intolerance, or the financial exploitation of a crime,
● items that are considered obscene, certain sexually oriented materials or services, regulated under applicable law.
● ammunition, firearms, or certain firearm parts or accessories, or certain weapons or knives regulated under applicable law.
o relate to transactions that
● show the personal information of third parties in violation of applicable law,
● support pyramid or ponzi schemes, matrix programs, other “get rich quick” schemes or frauds or certain multi-level marketing programs,
● are associated with purchases of annuities or lottery or gaming contracts, lay-away systems, off-shore banking or transactions to finance or refinance debts funded by a credit card,
● involve certain credit repair, debt settlement services, credit transactions or insurance activities,
● involve offering or receiving payments for the purpose of bribery or corruption.
o Further, you will not:
● use the Services or allow a third-party individual or entity to use the Services to commit fraud or otherwise violate the law;
● engage in conduct that is harassing, threatening, intimidating, or stalking, or that we otherwise deem objectionable;
● engage in conduct or an act of fraud, extortion or blackmail, that seeks to disseminate falsehoods about the CONFERO or otherwise harm the CONFERO’s reputation and credibility using deception;
● use the Services in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying the Services or that could damage, disable, overburden or impair the functioning of the Services in any manner;
● uses the Services to deliberately steal the assets of another user, CONFERO, or affiliated companies, through replay attacks, etc;
● reverse engineer any aspect of the Services or do anything that might reveal the source code of the Services (except to the extent such restriction is prohibited by applicable law);
● violate, infringe or misappropriate any intellectual property right, or other third-party right, or commit an unauthorized act or any other prohibited action;
● reproduce (other than standard website page caching), create derivative works of, publicly perform, publicly display, distribute, sell, rent, lease, timeshare or otherwise commercially exploit the Services, in whole or in part;
● attempt to bypass or circumvent measures employed to prevent or limit access to any content, area or functionality on the Services;
● develop any third-party applications that interact with the Services without our prior written consent;
● use any robot, spider, crawler, scraper, script, browser extension, offline reader or other automated means or interface not authorized by us to access the Services, extract data or otherwise interfere with or modify the rendering of Services pages or functionality;
● provide false, inaccurate, or misleading information;
● use the Services other than for its intended purposes; or
● use the Services to engage in or promote any activity that violates these Terms.
3. Third Party Accounts and Services
3.1. You are solely responsible for your use of any external account or wallet or services or an account or wallet you opened with a third party, and you agree to comply with all Terms applicable to any external account. CONFERO is not responsible for any external account or services, for any fees charged in connection with any transaction or for the management and security of any external account. If your external account is subject to a breach, you understand this is outside of CONFERO’s control and responsibility and you may only seek damages from the external account provider based on your agreement with them.
3.2. You may send your assets from your CONFERO account to an external account. The amount of assets you may send will be limited to the total amount of assets that are not reserved for execution of any Service and which are in excess of any minimum balance requirements (including as necessary to satisfy any future transactions you have created), less any fees.
3.3. The time needed to complete an external account transaction will depend in part upon the performance of third parties (including the party responsible for maintaining the applicable external account), and CONFERO makes no guarantee regarding the amount of time it may take to complete such transactions. In some cases, the external account may reject a transaction or may otherwise be unavailable. You agree that CONFERO will not be responsible for such rejected transactions or unavailability.
3.4. By granting us access to any external third party accounts, you understand that and agree that we may access, make available and store (if applicable) any content that you have provided to and stored with your external account provider, so that it is visible, accessible or otherwise available on and through our Services, including without limitation any trading activities; and we may submit and receive additional information to your external account provider per your instructions and to the extent you are notified when you link your Account with the Third Party account.
4. Your CONFERO Transactions and Authorizations
4.1. Authorization. You may initiate various transactions or transfers by connecting to our Services and making appropriate selections and entering relevant transactional details as well as validating your transactional instructions through your preferred method of strong authentication, where applicable. The sole transmission to CONFERO of your transactional instructions in the above-described manner shall constitute authorization of such instructions.
4.2. When authorizing a transaction in this manner you instruct CONFERO to execute the transactions immediately (unless otherwise stated) in accordance with your instructions and charge you any applicable fees. It should be noted that CONFERO is not responsible for transaction execution performed by third parties where you may have external accounts.
4.3. The validation of your instructions through the use of the Services shall have the same value as your original signature and shall have the same value in evidence as an original written document.
4.4. You expressly agree that CONFERO is, whenever useful or necessary, entitled to prove its allegations by any means legally admissible in commercial matters. Computerized records or other records effected by CONFERO constitute prima facie evidence of the communications between CONFERO and you and shall have the same value in evidence as an original written document.
4.5. The burden of proof that an executed transaction has not been authorized by you after the appropriate user authentication measures have been satisfactorily completed lies with you. The recording of the use of Services proves that the transaction was authorized by you.
4.6. You represent and warrant that any information you provide through the Services, in connection with a transaction or otherwise, is accurate and complete.
4.7. In the event that we do not detect a fraudulent use or misuse of your credentials and execute a transaction initiated through such credentials or send the transaction for execution to a third-party service, we shall, except in the case of gross negligence or willful misconduct, be deemed to have validly executed your instructions. We will thus be released from any obligation or duty to refund you the assets on the account which have been used in order to execute such transaction.
4.8. Restrictions. We may, at any time, refuse an instruction or a transaction submitted via the Services, or impose any other conditions or restrictions upon your use of the Services. The reasons for the refusal and the procedure for correcting any factual mistakes that led to the refusal will be notified to you at the latest by the end of the business day following the refusal. CONFERO will be deemed to have satisfied this obligation if it has sent the notification of refusal within the period of execution time regardless of the date of actual receipt by you of such notification. Any notification by CONFERO of a justified refusal of a transaction may result in you being charged a fee.
4.9. CONFERO may, without being obliged or bound to do so, refuse to execute a transaction if:
● the instruction contains any factual error, in particular, incomplete or imprecise transactional details;
● you have breached any of your obligations towards CONFERO under these Terms or any other agreement entered into between you and CONFERO;
● the transactional instruction does not meet the agreed form as set out in these Terms;
● your assets are insufficient to execute the transaction in full;
● the transactional instruction has been made by a person who has no power to operate the account;
● CONFERO is legally or contractually obliged or bound to freeze your account or block transactions;
● CONFERO suspects that the security of Services is compromised, e.g., because of a problem or technical failure or because of hacking attacks;
● CONFERO suspects fraud (for example where it has identified suspicious transaction(s)) or has received notification that an incident has occurred);
● CONFERO believes that the execution of the transaction would be contrary to any national or foreign laws, regulations or decisions of authorities or would expose CONFERO to liability risks.
4.10. In the event of transactional instructions that are beyond your account’s permissible use or applicable limits, CONFERO may request additional identifying information from you and must receive such information before processing the transaction. If you fail to provide this additional required information or documentation, the attempted transaction may be refused or suspended by CONFERO, without being obliged to do so.
4.11. Insufficient available Balance. If you have insufficient assets on your Account to complete a transaction (this also includes instances of insufficient balance with respect to the asset category specified), we may cancel the entire transaction or may fulfill a partial transaction using the amount of assets currently available in your Account, less any fees.
4.12. Cancellations. You may not revoke certain transactions once they have been received by CONFERO. Such transactions are final and will be executed by CONFERO notwithstanding any subsequent revocation order by you.
4.13. No Returns or Refunds for (blockchain-based) transactions of Virtual Assets. All blockchain-based transactions and all transactions of Virtual Assets are final and non-reversible. We do not accept any returns or provide refunds in connection with any such transactions.
4.14. Virtual Assets transactions. While a Virtual Asset transaction is pending confirmation by the applicable network, the Virtual Asset subject to such confirmation will be unavailable for use in connection with any other Services transaction.
4.15. Cancellation of transaction. If it can reasonably be assumed that there is an error or discrepancy in the transaction, the transfer may be canceled by CONFERO, without any obligation for CONFERO to do so. CONFERO may neither be held liable for having used nor for not having exercised such right.
4.16. Supported Virtual Assets. It is your sole responsibility to verify the types of Virtual Assets CONFERO will accept. Any other non-supported Virtual Assets sent to CONFERO may be lost, destroyed or not returned to you. Additionally, there may be fees charged if CONFERO attempts to retrieve the non-supported Virtual Assets to return them to you. CONFERO shall, however, have no obligation or duty to make such attempts. The sending, depositing, and returning of non-supported assets puts you at risk of loss of assets. CONFERO accepts no liability for non-supported Virtual Assets sent to CONFERO. CONFERO retains the right, in its sole discretion, to determine whether or not to cease support for specific Virtual Assets related to the Services and may discontinue or terminate any support for any Virtual Asset at any time for any or no reason. CONFERO will make reasonable efforts to notify you of its decision to cease to support of a Virtual Asset.
4.17. Blockchain Modification, Disruption or Hard Fork. In the event of a change in the structure of a blockchain or any other underlying technology protocol of Virtual Assets such as a hard fork or chain split, or in the event of an occurrence such as an airdrop, whether or not to take response measures and what measures to take will be at the discretion of CONFERO if there will be no instruction from you. CONFERO does not bear any liability in the event that you or a third party incur losses or damages as a result of the defects, alteration, or lack of measures taken by CONFERO or if CONFERO decides to cease handling of a Virtual Asset in whole or in part.
4.18. Unclaimed Property. If CONFERO is holding assets in your Account, and we are unable to contact you and have no records of your use of the Services for a prolonged time, CONFERO will try to locate you at the address shown in our records or otherwise. If CONFERO is unable to locate you, you agree that CONFERO may report these assets to authorities and deliver any such assets to relevant authorities. CONFERO reserves the right to deduct fees from such unclaimed assets.
4.19. Any claim with respect to the unauthorized or defective execution of a transaction referred to in your transaction history or other reports or the non-execution of a transaction must be submitted by you to CONFERO in writing within 30 days of the execution or non-execution. In the absence of any claim lodged before the expiration of the aforementioned period, you will be deemed to have authorized such transactions, which shall be considered as definitively accepted by you.
4.20. As required by applicable regulations, CONFERO will notify you in the event of suspected or actual fraud or security threats via your registered e-mail, phone number, mobile app notification or through Services.
4.21. Intermediaries and third-party providers. When intermediaries or other service providers are involved in the execution of a transaction, CONFERO shall under no circumstances be liable for actions taken by third parties or other intermediaries.
4.22. This section additionally applies to the terms in Section 5. when you use CONFERO Services to purchase Virtual Assets directly from CONFERO in its capacity of Token Offeror (regarding NABIT(NABT) Tokens) or Token Issuer.
● Prices and Availability. All prices reflect the buy rates applicable to the purchase of Virtual Assets using legal tender or alternatively, Virtual Assets as identified in your order in lieu of payment. All Virtual Assets sales by us are subject to availability, and we reserve the right to discontinue the sale of a Virtual Asset without notice. When you open a buy order through the Services, the corresponding amount of your assets required to complete such order, including any applicable fees, will be held for purposes of completing the order and restricted from further activity via the Services unless the order is cancelled. Orders will in general be settled on a spot basis unless otherwise defined and instructed.
● Quotes. Prior to completing your purchase of Virtual Assets, we will show the amount of Virtual Assets you intend to purchase and the amount of Virtual Assets you will use in lieu of payment or receive in connection with the transaction. You agree to comply with any Terms provided within such notice in order to complete your transaction.
● Payment Methods. You may be able to purchase Virtual Assets from us using an external payment method that is accepted via the Services. You represent and warrant that you are authorized to use your designated payment method for that purpose. You authorize us, or our designated payment processor, to charge your designated payment method for the full amount of the order. If the payment method you designate cannot be verified, is invalid or is otherwise not acceptable, your order may be suspended or cancelled automatically.
● Independent relationship. You acknowledge and agree that: CONFERO is not acting as your advisor or in any fiduciary capacity
5. The Services
a) General provisions
5.1. You may be required to retain in your Account a sufficient quantity of Virtual Assets to execute the respective Service and satisfy applicable fees. In addition, your Account may be subject to limits on the number of incoming or outgoing Virtual Assets that you are able to withdraw on a daily basis or another time period as displayed in your Account decided at CONFERO’s discretion for security, compliance, legal or other appropriate reasons. For these and other reasons CONFERO may also require you to verify any external wallet address to which you seek or instruct to transfer Virtual Assets from your Account and may decline your instruction if you fail to provide requested information on the external wallet address. CONFERO is not able to reverse any transfers and will not have any responsibility or liability if you have instructed CONFERO to send Virtual Assets to an address that is incorrect, improperly formatted, erroneous, intended for a different type of Virtual Assets or the recipient of the Virtual Assets (owner of that wallet address) does not act as intended (e.g., due to fraudulent or other behavior) or the instructed transfer does not result in the intended outcome for any other reason.
5.2. You will be responsible for (i) paying all fees charged by any third party service provider associated with any external service or wallet address as well as for paying any fees charged by CONFERO for any Services provided; (b) ensuring that any action in connection with the Services are handled in compliance with CONFERO requirements and third party service provider requirements; (c) ensuring that the address to which any Virtual Assets are to be transferred is properly formatted and suitable for the type of Virtual Asset being transferred; and (d) ensuring that there are no errors in any of the instructions you provide using the Services. In the event you fail to comply with any of these requirements, the Services may not result in the intended outcome and Virtual Assets may be permanently lost. CONFERO may not be held liable for any errors in your instructions as they fall within your sphere and CONFERO does not act in negligence. The fulfillment of Services may be dependent on third party actions that are outside the control of CONFERO. CONFERO makes no guarantees or warranties regarding the time it may take to complete any initiated Service and any adverse effects due to delays resulting from third parties neither fall within the sphere nor liability of CONFERO. In no case shall CONFERO be liable for slight negligence. When contracting with commercial users (B2B) CONFERO may also not be held liable for gross negligence. The risk of accidental loss (e.g., in case of force majeure events, including theft or the disablement by third parties) shall in any case be borne by the user.
5.3. Fees according to the Fees Schedule apply for the respective Services.
b) Token Issuance Services
5.4. CONFERO provides the Services of issuance of Virtual Assets in the name of and on behalf of a principal as part of the so-called Token Issuance Services. The issuing or placing of Virtual Assets in the name of and on behalf of a principal is only provided with regard to Virtual Assets that neither constitute financial instruments nor e-money. The Services provided under the Token Issuance Services system are primarily directed towards entrepreneurial, commercial and business users (B2B). The Token Issuance Services are further defined in the Token Issuance Services Terms. Notwithstanding the foregoing, the Services of issuance of Virtual Assets may also be provided towards consumers (B2C).
5.5. When CONFERO acts as Issuer of Virtual Assets, CONFERO may not be held liable for the technological integrity of said Virtual Asset and any detrimental consequences or damages resulting out of technological incompatibilities.
5.6. In no case shall CONFERO be liable for slight negligence. When contracting with commercial users (B2B) CONFERO may also not be held liable for gross negligence. The risk of accidental loss (e.g., in case of force majeure events, including theft or the disablement by third parties) shall in any case be borne by the user.
c) Token Custody
5.7. CONFERO provides the service of the so-called “TT Token Custodian” which is understood to mean a service provider, who holds Virtual Assets in the name and on behalf of the respective principal (Virtual Assets or Token Custody). When it comes to Token Custody, the respective Virtual Assets are kept in custody on a compatible wallet of CONFERO (either online or offline and in an individual or collective wallet, depending on the options selected by you through the Services on the Website or at CONFERO’s own discretion, if no specific instructions were given). Pursuant to Art 25 TVTG your Virtual Assets are to be regarded as third-party assets and are segregated from CONFERO’s assets in the case of foreclosure or insolvency. In any case your Virtual Assets and Virtual Assets of CONFERO are always kept in separate wallets, segregated from own funds of CONFERO.
5.8. A Customer of the Token Custody can no longer dispose of the Virtual Assets in custody. With the Token Custody, CONFERO holds tokens in your name and on your behalf on its own wallet(s), separated from CONFERO’s own assets.
5.9. If you place Virtual Assets in the custody of CONFERO you may therefore no longer dispose of these Virtual Assets directly yourself but must instruct CONFERO to dispose of the Virtual Assets on your behalf. Token Custody in this context also includes the holding of Virtual Assets for a brief period of time in your name and on behalf of you for subsequent transfer to a receiving wallet.
5.10. CONFERO as custodian of Virtual Assets undertakes to keep the deposited Virtual Assets safe in its registered office in Liechtenstein using appropriate online-based and/or offline-based solutions. They may not be made available to third parties in any way, unless instructed by you. The deposited items shall be brought and delivered to the place of storage and collected from the same place. In no case shall CONFERO be liable for slight negligence. When contracting with commercial users (B2B) CONFERO may also not be held liable for gross negligence. The risk of accidental loss (e.g., in case of force majeure events, including theft or the disablement by third parties) shall in any case be borne by the user.
5.11. The Token Custody begins upon handing over the Virtual Assets to be kept in custody and Token Custody is confirmed and displayed via the User Account. The Token Custody is entered into for an indefinite period. The Token Custody may be terminated by giving notice. After termination of the Token Custody, the Virtual Assets in custody shall be returned to you to a wallet address of you as communicated by you unless regulatory provisions provide for the Virtual Assets to be withheld for a specific time.
5.12. Virtual Assets are held in regular custody by CONFERO. CONFERO therefore does not become the owner, but the custodian of the Virtual Assets. You retain a claim in rem on the Virtual Assets in custody and remain the owner of the segregated Virtual Assets. The Token Custody forms a custodial relationship pursuant to § 957 et seqq of the Liechtenstein Civil Code (abbreviated in German “ABGB”) in connection with the TTTA and does not constitute a loan or lending agreement. CONFERO may not make use of or manage the Virtual Assets kept in custody. The transferal of your Virtual Assets by CONFERO is only possible through your instructions. The primary aim of the Token Custody is the keeping in custody and safekeeping of virtual assets. No interest is granted on Virtual Assets in custody.
5.13. You may put in custody any Virtual Assets which are supported for this Service by CONFERO. If you transfer Virtual Assets into or out of custody that are not supported by the Services, such Virtual Assets may be permanently lost. You will not be entitled to receive any interest or other compensation on any Virtual Assets held in custody for you.
5.14. Fees according to the Fees Schedule apply for Virtual Assets Custody.
d) Physical Validator
5.15. CONFERO acts as a Physical Validator and as such CONFERO will guarantee (gewährleisten) that the rights (in rem) from the “real world” will be fully embodied in a corresponding digital token and which can be enforced. The analogue safekeeping process is a process to ensure that the value, availability, safety and similar characteristics of the “offline” tangible objects are preserved and maintained throughout the tokenization process and during the token ownership. Objects, such as e.g., paintings, watches or diamonds, may in general be “tokenized” and represented by a digital token. Since those objects are easily movable, their security and safety and availability to token holders needs to be ensured by physically securing those assets in a qualified storage facility and obtaining additional insurances or warranties, as the case may be.
5.16. Pursuant to Art 2 para 1 lit p TVTG "physical validator" means a person who ensures the contractual enforcement of rights in property (rights in rem) represented in tokens within the meaning of property law on trusted technology (tt) systems like blockchains.
5.17. In general, the physical validator must establish a de forma (nominally) existing legal relationship and enable it to be reflected de facto by means of tokens on a TT system by TT service providers and ensure the contractual enforcement of these tokenized rights (whereas the judicial assertion and enforcement of claims is carried out by the user of the right and not ex officio by the competent authority or court).
5.18. A physical validator must ensure that the duties of the custodian (e.g., warehouse) are contractually regulated, i.e., that no one may have access to the valuable object without legitimation through the token. Only the person authorized to dispose over the token has access to and ownership of the represented asset – along with all ownership rights – with the knowledge of the physical validator. If the represented asset is withdrawn all associated tokens must be deleted at the same time. This also protects the rights of all other token holders, no further right to the object may be established without including the physical validator. There must also be an agreement in case of theft and other events (insurance/liability insurance).
5.19. CONFERO is not liable for the quality or certification of the quality of the object, the contractual enforcement of which the physical validator ensures. This has to be assessed and checked properly by independent experts and designated institutions and their expert opinions.
5.20. CONFERO is not liable for the origins of the object, the contractual enforcement of which the physical validator ensures. This has to be assessed and checked properly by independent experts and their expert opinions or may only be bought by reputable licensed and certified dealers or maufacturers.
5.21. CONFERO is not liable for coincidence or accidental loss (including force majeure).
5.22. Lastly, CONFERO is not responsible for the insurance of the objects or tokens against theft and other force majeure events including insurance on potential value development and value increase over time.
6. Right of Withdrawal
This whole section 6. Only applies to Users who are consumers (“B2C”).
a) General provisions
6.1. The User takes note that the consumer Protection law, in particular the Consumer Protection Act of Liechtenstein (Konsumentenschutzgesetz or “KSchG”) stipulates in its Article 4 that a consumer has the right to withdraw from an agreement with a company without giving reasons within fourteen (14) days, beginning the day after their accepting the agreement, if the consumer’s contractual declaration was not made in rooms used by the company for business purposes.
6.2. The User also takes note that, pursuant to Article 12 of the Distance Selling Act of Liechtenstein (Fern- und Auswärtsgeschäfte-Gesetz or “FAGG”), a consumer has the right to withdraw from any contract agreed with a company at distance or off-premises (e.g., online) without giving reasons within fourteen (14) days, beginning the day after conclusion of the contract.
6.3. The right to withdrawal from these Terms pursuant to the KSchG is inter alia not applicable to the User as a consumer if: (i) the User has initiated the business relationship with CONFERO for the purpose of concluding these Terms (Art 4 para 3 lit a KSchG); (ii) the conclusion of these Terms was not preceded by discussions between the parties or their agents (Art 4 para 3 lit b KSchG); (iii) the Terms are subject to the Distance Selling Act (FAGG) (Art 4 para 3 lit d KSchG).
6.4. The User takes note that they have no right to withdraw from any service stipulated in these Terms pursuant to the KSchG, as the Distance Selling Act (FAGG) is applicable.
6.5. The User takes note that according to Art 19 para 1 lit a FAGG the consumer shall not have the right to withdraw from distance or off-premises contracts for services, if the entrepreneur – based on an explicit request of the consumer as well as the knowledge of the consumer of the loss of the right of withdrawal in case of complete fulfillment of the contract – had started to perform the service before the expiry of the withdrawal period.
6.6. The User may also withdraw from general Services like accessing the Website, the CONFERO Account or any application programming interface provided by CONFERO relating to the Website, without giving any reason within fourteen (14) days of concluding of these Terms. To exercise the right of withdrawal from these Services, the User must notify CONFERO by means of a clear statement in written form (including, but not limited to a letter sent by post, fax or e-mail or the attached standard withdrawal form). It is sufficient for the User to send the notification of exercise of his right of withdrawal before the expiry of the withdrawal period. The User bears the risk of proof that the declaration of withdrawal was sent in time.
6.7. In case of withdrawal from these Services both parties must reverse their respective consideration, which has been given to conclude these Services including interest. CONFERO may charge reasonable fees and charges for a User’s Account onboarding, identification, verification and other screening procedures or other services already (partially) rendered or provided.
6.8. Conclusion of contract takes place after acceptance of these Terms by both parties and providing a link to a permanently printable copy of the accepted Terms by CONFERO to the User via the Services.
b) Contracts of sale or similar transactions and other services with regard to Virtual Assets
The right of withdrawal from an agreement pursuant to the FAGG does not apply for the delivery of goods or services for which the price is dependent on fluctuations in the financial market that cannot be controlled by the provider of these goods and services, and which may occur during the withdrawal period (Art 19 para 1 lit b FAGG). The background to this exclusion from the right of withdrawal is that the risk of an at least indirectly financial market-related speculative transaction is not to be unilaterally burdened onto an entrepreneur but is to be distributed equally between the two parties of contractual relation when an agreement is concluded. Trading in Virtual Assets (regardless of the underlying contractual relationship) is speculative by nature. Therefore, the User does not have a right to withdraw from any service provided with regard to Virtual Assets.
The User takes note of and acknowledges their loss of the right of withdrawal pursuant to the FAGG owing to price fluctuations in Virtual Assets markets, as described above.
Furthermore, the right to withdrawal from an agreement with a company pursuant to the FAGG does not apply to the delivery of digital content not stored on a physical medium (applicable to Virtual Assets) if an entrepreneur – with the express consent of a consumer and given their knowledge of the loss of the right of withdrawal in the case of a timely fulfillment of the contract, and after handing over a copy or confirmation of the concluded contract to the consumer – begins to deliver this digital content in a timely fashion, before expiry of the withdrawal period.
THE USER HEREBY DECLARES THEIR EXPRESS CONSENT AND REQUESTS THAT WITH REGARD TO ANY VIRTUAL ASSETS RELATED SERVICES OR TRANSACTIONS CONFERO SHALL IN EVERY CASE PERFORM ANY TRANSACTION OR SERVICE WITH REGARD TO VIRTUAL ASSETS OR PERFORMANCE OF ANY OTHER AGREED CONSIDERATION IN A TIMELY FASHION BEFORE THE END OF THE WITHDRAWAL PERIOD OF 14 DAYS AFTER CONCLUSION OF CONTRACT. THE USER TAKES NOTE OF AND ACKNOWLEDGES THEIR LOSS OF THE RIGHT OF WITHDRAWAL OWING TO TIMELY FULFILLMENT OF THE TERMS (SETTLEMENT WITH REGARD TO VIRTUAL ASSETS), AS DESCRIBED ABOVE. CONFERO SHALL TRANSMIT A COPY OR CONFIRMATION OF CONCLUSION OF THE CONTRACT WITH THE USER TO THE USER’S ACCOUNT. THE USER HEREBY ACKNOWLEDGES, GIVES APPROVAL FOR AND REQUESTS THIS PROCEDURE. CONFERO WILL BEGIN WITH FULFILLMENT OF ANY SERVICES WITH REGARD TO VIRTUAL ASSETS BEFORE THE EXPIRY OF THE WITHDRAWAL PERIOD (TIMELY FULFILLMENT OF SERVICES WITH REGARD TO VIRTUAL ASSETS).
AS A CONSEQUENCE, THE USER WAIVES THEIR RIGHT OF WITHDRAWAL FROM ANY AGREED UPON SERVICE WITH REGARD TO VIRTUAL ASSETS, PURSUANT TO THE FAGG.
bb) Virtual Assets Custodial Services
Notwithstanding the foresaid of this section 6. b), User may withdraw from custodial services with regard to Virtual Assets provided by CONFERO to User, without giving any reason within fourteen (14) days of concluding of these Terms. To exercise the right of withdrawal from these Services, the User must notify CONFERO by means of a clear statement in written form (including, but not limited to a letter sent by post, fax or e-mail or the attached standard withdrawal form). It is sufficient for the User to send the notification of exercise of his right of withdrawal before the expiry of the withdrawal period. The User bears the risk of proof that the declaration of withdrawal was sent in time. In case of withdrawal from these Services both parties must reverse their respective consideration (and CONFERO must also hand out the Virtual Assets in custody), which has been given to conclude these Services including interest. CONFERO may charge reasonable fees and charges for a User’s Account onboarding, identification, verification and other screening procedures or other services already (partially) rendered or provided, in particular the provision of keeping Virtual Assets in custody.
bbb) Purchase of CONFERO NABIT(NABT) Tokens
Notwithstanding the foresaid of this section 6. b), User may withdraw from the CONFERO NABIT(NABT) Tokens Offering in which the User participated, without giving any reason within fourteen (14) days of entering and reciprocally fulfilling a NABIT(NABT) Tokens purchase as part of the CONFERO NABIT(NABT) Tokens offering. Irrespective of this, the User acknowledges the abovesaid under this section and requests delivery of CONFERO NABIT(NABT) Tokens upon purchase (performance of agreement) immediately or within a reasonable time before the end of the withdrawal period (timely fashion).
7. Data Protection
CONFERO is committed to protecting your personal data. Please refer to our privacy policy under https://linx-li.com/etc/privacy for information about how CONFERO processes data.
8. Intellectual Property
8.1. You may submit questions, comments, suggestions, ideas, original or creative materials or other information about CONFERO or the Services to us (collectively, “Feedback”). Feedback is non-confidential and will become the sole property of CONFERO. CONFERO will own exclusive rights, including, without limitation, all intellectual property rights, in and to such Feedback and will be entitled to the unrestricted use and dissemination of this Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you.
8.2. We have a policy of limiting access to the Service and terminating the accounts of users who infringe the intellectual property rights of others. If you believe that anything associated with the Services infringe any copyright that you own or control, you may notify via the “Contact” page on our website.
8.3. CONFERO Services is the copyrighted technology of CONFERO and may not be copied, imitated or used, in whole or in part, outside of the API’s intended use. CONFERO retains all its rights related to its databases, websites, graphics, software, applications, programs, code, etc. – including chat text, the content of CONFERO emails, and data such as transaction prices – developed or provided by CONFERO or its affiliates which can be acquired by various external APIs. CONFERO may demand any third-party stop using CONFERO’s API for any purposes not authorized by CONFERO.
8.4. Trademarks and Logo. The CONFERO logo, any other CONFERO service names, logos or slogans that may appear on the Services, and the look and feel of the Services, including all page headers, custom graphics, button icons and scripts, are trademarks, service marks or trade dress of CONFERO and our suppliers and our licensors, and may not be copied, imitated or used, in whole or in part, without our or the applicable trademark holder’s prior written permission. You may not use any metatags or other “hidden text” utilizing any name, trademark or product or service name of CONFERO without our prior written permission. Further, you may not use, frame or utilize framing techniques to enclose any CONFERO trademark, logo or other proprietary information, including the images found on the Services, the content of any text or the layout or design of any page, or form contained on a page, on the Services without our express written consent.
The CONFERO brand identity and logos have been developed and put into commercial use in 2022.
8.5. CONFERO Materials. During the term of these Terms, you may use the CONFERO Materials only for your internal purposes and solely as necessary for your use of the Services as authorized by CONFERO. “CONFERO Materials” include any software (including without limitation developer tools, sample source code, and code libraries), data, materials, technology, content and printed and electronic documentation (including the Specifications and any integration guides) used, displayed or developed and provided by us to you in connection with our API, Website or Services. You may not, and may not attempt to, directly or indirectly:
● transfer, sublicense, loan, sell, assign, lease, rent, act as a service bureau, distribute or grant rights over the CONFERO Materials to any person or entity or use the Website, Services or CONFERO Materials for any commercial or noncommercial purpose other than their intended purposes;
● modify, alter, tamper with, repair, or otherwise create derivative works of any software included in the CONFERO Materials and use the CONFERO Materials to create competing services;
● reverse engineer, disassemble, or decompile the CONFERO Materials or the Services or apply any other process or procedure to derive the source code of any software included in the CONFERO Materials or as part of the Services.
8.6. Press Releases. You may not issue any press release or make any public statement related to CONFERO or our Service, or except as expressly provided in these Terms, use our or any of our affiliate’s name, trademarks or logo in any way (including in promotional material) without our advance written permission, or misrepresent or embellish the relationship between us in any way.
9. User Content and Third-Party Content
9.1 The Services may include areas that allow Users to create, post, upload, share or store content, including, but not limited to, photos, videos, sound, text, graphics, code, items or other information and materials. You are solely responsible for any of such content and for your use of any interactive features and areas of the Services. You will not create, post, share or store content that:
● is unlawful, libelous, defamatory, obscene, pornographic, sexually suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;
● would constitute, encourage or provide instructions for a criminal offense, violate or infringe the rights of any party (including intellectual property rights or rights of publicity or privacy), otherwise create liability or violate any local, state, national or international law;
● contains or depicts any statements, remarks or claims that do not reflect your honest views and experiences;
● contains personally identifiable information about any person without that person’s consent;
● impersonates, or misrepresents your affiliation with, any person or entity (including CONFERO);
● references or depicts CONFERO or our Services but fails to disclose any material connection to us that may exist;
● contains any unsolicited promotions, political campaigning, advertising or solicitations;
● contains any viruses, corrupted data or other harmful, disruptive or destructive files or content; or
● in our sole judgment, is objectionable or that restricts or inhibits any other person from using or enjoying the Services, or that may expose CONFERO or others to any harm or liability of any type.
9.2. We do not control or endorse any such content that is transmitted, stored, or processed via the Services by you. We are not responsible or liable for any of your content. Although we have no obligation to screen, edit or monitor any such content of you, we reserve the right, and have absolute discretion, to remove, screen or edit your content posted or stored on the Services at any time and for any reason. You are solely responsible for creating backup copies of and replacing any content you post or store on the Services at your sole cost and expense.
9.3. Notwithstanding the foregoing you grant CONFERO a non-exclusive, royalty-free, worldwide, perpetual, irrevocable, transferable and fully sub-licensable right to use, reproduce, create derivative works of, distribute, publicly perform and publicly display, publish and distribute in any form, medium or manner, any text, information, data, materials, images, or other content you provide to CONFERO using the Services or submit or post to the Website, our other online services, on third-party sites and online services, and in all other media or formats, whether now known or hereafter developed, for any purpose and that is not content proprietary to CONFERO (“User Content”). You represent and warrant that you own all intellectual property rights (or have obtained all necessary rights) to provide your User Content via the Services and to grant CONFERO the foregoing license.
9.4. CONFERO may display third-party content, advertisements, links, promotions, logos and other materials on or through the Services. We do not control, endorse, sponsor or adopt any such third-party content or any third parties referenced on the Services, and we make no representations or warranties of any kind regarding such third-party content, including, without limitation, regarding its accuracy or completeness. Your interactions with third party content, and any third party that provides third party content, are solely between you and such third parties, and CONFERO is not responsible or liable in any manner for such interactions or third-party content. When you leave the Services and enter a third-party site or service, our Terms no longer apply.
10. Account Limitations, Term and Termination and Survival
10.1. The term of these Terms is indefinite. The Terms may be terminated by either party at any given time by giving notice. The right of extraordinary termination for important reasons remains reserved. Upon termination by either party, you may not use the Services any longer. We will then close your CONFERO Account. Any provision of these terms that naturally ought to survive shall survive termination. In particular the provisions of these Terms survive termination to the extent and for so long as we require to deal with the closure of your Account and to comply with applicable laws and regulations. Outstanding transactions shall not be affected by the termination of these Terms. These Terms and the list of fees of CONFERO remain applicable until such time as each outstanding transaction has been effected.
10.2. If we determine that you are incurring an excessive number of chargebacks, disputes, complaints or other irregularities, we may establish controls or conditions governing your Account, including without limitation, by:
● establishing new transactional or processing fees;
● creating an occupied reserve within your Account in an amount reasonably determined by us to cover anticipated reversals, losses and related fees, which is temporarily blocked for the execution of Services;
● limiting specific privileges or parts of Services; or
● terminating or suspending the Service.
10.3. Without limiting the foregoing, we may suspend the Services and block access to your Account (including without limitation any assets in your Account) until the facts have been clarified, if:
● you have violated provision of these Terms;
● we determine that you pose an unacceptable credit or fraud risk or other liability risk to us;
● you provide or have provided false, incomplete, inaccurate, or misleading information (including without limitation any registration information) or otherwise engage in fraudulent or illegal conduct;
● proceedings or investigations against you are commenced by any national or international governmental authority or court;
● we have security concerns regarding your Account, including your credentials, or
● we suspect unauthorized, fraudulent or otherwise illegit use of your Account or any sensitive information in your account.
In such cases we will inform you of the suspension of your Account and the reasons for it, where possible, before the suspension and at the latest immediately thereafter, unless we determine giving such information would compromise security concerns or is prohibited by applicable law. We will reactivate your Account once we have resolved the reasons for suspension. You must notify us via our customer support [email protected] if you wish to request us to reactivate your account.
10.4. You can close your Account at any time by logging into your Account, clicking on the Account settings, and then following the instructions.
10.5. We may close your Account at our convenience by providing you with prior notice. We may also close your account at any time without prior notice where:
● you are in breach of these Terms and/or we are entitled to close your Account by applicable laws;
● you do not access your Account for three years and have no assets available on your Account;
● we suspect that your Account has been accessed fraudulently;
● we have reason to believe that we may incur any liability through the continuation of our relationship with you;
● should your transactions appear to be contrary to public order or morality; or
● should you fail to meet your obligation to act in good faith.
10.6. In the event of discontinuation of Services or other suspension, termination of your right to access and use Services and closure of your Account: (a) all amounts due by you to CONFERO will immediately become payable; (b) CONFERO may deactivate your CONFERO Account and keep your Account information in our database for the purpose of fulfilling our legal obligations and other permitted reasons without liability to you; (c) CONFERO may cancel any open transaction or Services requests that are pending at the time of discontinuation or termination; and (d) we may retain your balance of any assets after closure to the extent and for the time we reasonably require to protect CONFERO and/or any third party against the risk of reversals, chargebacks, claims, fees, fines, penalties and other liabilities of whatever nature.
All your Account information and data may still be stored for the applicable legal period for compliance, due diligence or other legally applicable reasons.
10.7. Where we decide to suspend, terminate or otherwise discontinue Services or close your Account, we will provide you with notice of account closure whenever reasonable, and where appropriate, also the reasons for closing your Account, together with the ability to withdraw any assets that we are holding, which are undisputed (by any natural or legal entity, authority, court or governmental or any other private law or public law body or entity) and after offsetting any of our fees and other claims. Please contact CONFERO customer support if you have any questions about any assets held in your account upon suspension or termination.
10.8. In particular in the event of changes in the legal and regulatory framework of the financial sector, changes to market practices or changes affecting the conditions on the financial markets, we may at any time amend, delete or add to these Terms, including amendments to the Fees Schedule (a “Change”) by giving notice of such Change by posting a revised version of These Terms on the CONFERO website(s) or notifying you by other means. We will give you notice of any Change with the Change taking effect and you will be deemed to have accepted the Change if you have not objected to the Change. Giving notice will not apply where a Change is required by law or relates to the addition of a new service, extra functionality to the existing Service or any other change which neither reduces your rights nor increases your responsibilities. In such instances, the Change will be made without prior notice to you and shall be effective immediately. If you do not agree to a Change or object a Change of Terms, you may discontinue using our Services.
10.9. If you do not accept a Change, you may close your Account following the Account closure procedure set out in these Terms. While you may close your Account at any time and without charge, please note that you may still be liable to us after you terminate these Terms for any liabilities you may have incurred and are responsible for prior to terminating these Terms.
11. Communications
11.1. We will communicate with you in English. You agree that CONFERO may provide notice or other information, communications, agreements, documents, receipts, disclosures etc (“Communications”) to you by posting it on our website(s) (including the posting of information which is only accessed by you by logging into your Account), emailing it to the email address listed in your Account, mailing it to the registered address listed in your Account profile, calling you by phone, or sending you a “text” / SMS message or by other means of electronic transmission. Communications to be made in writing in accordance with these Terms may – unless otherwise stipulated – also be made by fax or e-mail or other means of electronic transmission in non-encrypted form. You acknowledge that you have been informed of the associated risks (in particular receiving, transmission and access, confidentiality, alteration of messages in the course of transmission) and that, being aware of these risks, you consent to the e-mail correspondence or correspondence by means of other electronic transmission not being conducted in encrypted form. You must have internet access and an email account to receive communications and information relating to the Services. You may request a copy of any legally required disclosures (including these Terms) from us, and we will provide this to you in a form which allows you to store and reproduce the information (for example, by email) and you may terminate your consent to receive required disclosures through electronic communications by contacting us via the “Contact” page on the Website. We may charge a reasonable fee relating to the administrative work to provide a paper copy. You may withdraw your consent to receive Communications by electronic transmission. We reserve the right to close your Account and terminate contractual relations if you withdraw your consent to receive electronic Communications from us.
11.2. Notices to CONFERO made in connection with these Terms must be sent to: [email protected] or to the postal address of CONFERO.
11.3. It is your responsibility to keep your contact details on file with CONFERO up to date so that we can communicate with you electronically. If CONFERO sends you an electronic Communication but you do not receive it because your email address or mobile phone number on file is incorrect, out of date, blocked by your service provider, or you are otherwise unable to receive electronic Communications, CONFERO will be deemed to have provided the Communication to you (risk of reception). Please note that if you use a spam filter that blocks or re-routes emails from senders not listed in your email address book, you must add CONFERO to your email address book so that you will be able to receive the Communications we send to you. You can update your email address, mobile phone number, or street address at any time by filing a support request at [email protected]. If your email address or mobile phone number becomes invalid such that electronic Communications sent to you by CONFERO are returned, CONFERO may deem your Account to be inactive, and you may not be able to complete any transaction via our Services until CONFERO receives a valid, working email address or mobile phone number from you.
12. Warranties and Disclaimers
12.1. You represent and warrant to us that: (a) you are eligible to register and use the Service and have the right, power, and ability to enter into and perform these Terms and grant the rights, licenses and authorizations under these Terms and you are acting on your own behalf as ultimate beneficial owner; (b) the name identified by you when you registered is your name and you are opening the Account on your behalf or in case of legal entities as the ultimate beneficial owner of that entity and not to the benefit of any third party (c) you and all transactions initiated by you will comply with all laws, rules, and regulations applicable to your country of residence and/or your business, including any applicable tax laws and regulations; (d) you will not use the Services, directly or indirectly, for any fraudulent undertaking or in any manner so as to interfere with the use of the Services; (e) you and the financial institution(s), of which you are a customer of, are not subject to sanctions or otherwise designated on any list of prohibited or restricted parties or owned or controlled by such a party, including but not limited to the lists maintained by the United Nations Security Council, the US Government (e.g., the US Department of Treasury’s Specially Designated Nationals list and Foreign Sanctions Evaders list and the US Department of Commerce’s Entity List), the European Union or its member states, or other governmental authority; (f) you are not a PEP (politically exposed person) and also not closely related to a PEP and (g) you will not directly or indirectly export, re-export, transmit, or cause to be exported, re-exported or transmitted, any commodities, software or technology to any country, individual, corporation, organization, or entity to which such export, re-export, or transmission is restricted or prohibited, including any country, individual, corporation, organization, or entity under sanctions or embargoes administered by the United Nations, US Departments of State, Treasury or Commerce, the European Union, or any other governmental authority.
12.2. Disclaimer. THE WEBSITE, THE CONFERO MATERIALS AND SERVICES ARE PROVIDED ON AN “AS IS” BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE HEREBY DISCLAIM, AND MAKE NO, REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE WEBSITE, THE CONFERO MATERIALS, SERVICES OR ANY APPLICATION, INCLUDING WITHOUT LIMITATION: (A) ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT; (B) THAT THE WEBSITE, THE CONFERO MATERIALS, OR THE SERVICE WILL MEET YOUR REQUIREMENTS, WILL ALWAYS BE AVAILABLE, ACCESSIBLE, UNINTERRUPTED, TIMELY, SECURE, OPERATE WITHOUT ERROR, OR WILL CONTAIN ANY PARTICULAR FEATURES OR FUNCTIONALITY; OR (C) ANY IMPLIED WARRANTY ARISING FROM COURSE OF DEALING OR TRADE USAGE.
12.3. The disclaimer of implied warranties contained herein may not apply if and to the extent it is prohibited by applicable law of the jurisdiction in which you reside.
12.4. No Waiver. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to this breach, subsequent or similar breaches.
12.5. No Warranty. You acknowledge your access to the Services, our infrastructure, our Websites, our software, and systems (including any networks and servers used to provide any of the CONFERO Services) whether operated by us or on our behalf, may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. CONFERO will make reasonable efforts to ensure that your transactions are processed in a timely manner. We make every effort to ensure that the information contained in our correspondence, reports, on the Website and given verbally by our directors, officers and staff is accurate to the best of our belief at the time the information is provided. However, we cannot guarantee the accuracy of all such information in all circumstances and contexts, and no reliance should be placed on such information by you. You must check all correspondence between us carefully and notify us immediately if it includes something which appears to you to be wrong or not made in accordance with your instructions.
B2B:
12.6. Indemnification/reimbursement. To the fullest extent permitted by applicable law, you, as an entrepreneur, commercial or business user, agree to defend, indemnify, reimburse, compensate and hold harmless CONFERO, and its past, present and future employees, officers, directors, contractors, service providers, suppliers, vendors, consultants, shareholders, subsidiaries, affiliates, agents, representatives, successors and assigns (the “CONFERO Parties”) from and against any and all lawsuits, actions, proceedings, investigations, liability, claims, demands, damages, losses, costs and expenses (including legal and attorney’s fees) due to or arising out of or related to your or your employees' or agents' (or, where a third party otherwise acts on your behalf with your permission, that third party’s) actions and/or inactions, your User Content, breach or violation of these Terms or breach of any law or regulations or decisions of authorities, breach of the rights of a third party, use of your CONFERO Account and/or your use of or conduct in connection with the Services, our infrastructure, our Websites, our software and our systems (including any networks and servers used to provide any of the Services) operated by us or on our behalf.
13. Limitation and Liability
B2C:
13.1. Liability for slight negligence is excluded vis-à-vis consumers.
B2B:
13.2. Liability for negligence is excluded vis-à-vis entrepreneurs. Our liability for damages for which we are responsible is limited to the amount you have paid to us for provision of Services. Within the framework of the provision of services with individual partial or sub-services provided by commissioned third parties, who are neither employees nor shareholders acting in any other capacity, insofar as they were commissioned by us without your consent, we are only liable in the event of fault in their selection. Our liability is limited to the greatest extent permitted by law.
13.3. The liability of CONFERO, each of its respective affiliates, contractors and its respective shareholders, members, directors, officers, employees, attorneys, agents, representatives, suppliers or contractors arising out of or in connection with Website, the Services, any performance or non-performance of the Services, whether under contract, statute, strict liability or other theory (including, for avoidance of doubt, any negligence of CONFERO) will not exceed the amount of the fees paid by you as an entrepreneur (B2B) to CONFERO under this agreement in the twelve-month period immediately preceding the event giving rise to the claim for liability.
General:
13.4. Liability for intent remains unaffected. If the liability of the Company is excluded or limited, this shall also apply to the personal liability of its directors and officers, employees and vicarious agents. CONFERO will not be liable for any indirect, special, incidental, or consequential damages.
13.5. Without limiting the foregoing, in no event will CONFERO or any of CONFERO Parties be liable to you for any failure or delay by us (or our employees, agents, or representatives) in performing our obligations and duties under these Terms, where such failure or delay is caused by abnormal and unforeseeable circumstances beyond our control, such as e.g., interruptions or unavailability of telecommunication systems or more generally of our Service (e.g., due to fire or similar disasters, power cuts, failure of computer systems or attacks against the systems of CONFERO). CONFERO shall not be liable for damages resulting from the implementation of legal provisions, measures taken by public authorities, declared or imminent, acts of war, revolutions, civil wars, pandemics, fait du prince, strikes, lockouts, boycotts and picketing, regardless of whether CONFERO is itself a party to the conflict or if its services are only partially affected or where a failure or delay occurs as a result of CONFERO complying with its legal obligations or national of foreign laws or regulations or decisions of authorities.
13.6. Due to a lack of influence, CONFERO will also in no event be liable to you for any damages, including any general, special, incidental or consequential damages arising out of the use or inability to use the Services, including but not limited to:
- Losses of profits, expected revenue or gains, or business opportunities, even if we were advised of or knew or should have known of the possibility of the same;
- Security problems experienced by the User of the Services, the properties of the Virtual Assets or its underlying technology used or any other Services, e.g., unauthorized access to a User's Account;
- Technical failures in the hardware of a user, e.g., data loss owing to a faulty or damaged storage device;
- Mistakes made by a User, e.g., forgotten passwords, transactions sent to incorrect addresses;
- Software, e.g., corrupted files, incorrectly constructed transactions, unsafe software libraries and/or malware affecting the Services;
- Actions or inactions of third parties or events experienced by third parties, e.g., bankruptcy of service providers, information security attacks on service providers, and fraud conducted by third parties;
13.7. CONFERO shall be liable only in cases of intent towards commercial users (B2B) and towards consumers (B2C) only in cases of gross negligence or intent for any type of damages.
13.8. CONFERO always strives to ensure that the Services are available without interruptions and that transmissions are error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to Services may occasionally be interrupted or limited to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such temporary interruption or restriction. In such a case CONFERO may only be held liable if the cause of damage is due to intentional or grossly negligent breach of duty. The risk of accidental loss (e.g., in case of force majeure events, including theft or the disablement by third parties) shall in any case be borne by the user.
B2C:
13.9. For you as a consumer within the meaning of the Liechtenstein Consumer Protection Act (KSchG), all claims, but not warranty claims, against us shall expire if they are not asserted by you in court within one year from the time at which you became aware of the damage and the person causing the damage or of the event otherwise giving rise to the claim, but at the latest after the expiry of five years after the conduct causing the damage (giving rise to the claim) (breach).
B2B:
13.10. Unless a shorter limitation or preclusive period applies by law, all claims against us shall be forfeited for you as an entrepreneur within the meaning of the KSchG (Consumer Protection Act) if they are not asserted by you in court within six months from the time at which you became aware of the damage and the person causing the damage or of the event otherwise giving rise to the claim, but at the latest after the expiry of five years after the conduct (breach) causing the damage (giving rise to the claim).
14. Severability
14.1. The invalidity of individual provisions of these Terms or of the contractual relationships regulated hereby shall not affect the validity of the remaining agreements. The contracting parties undertake to replace invalid or unenforceable provisions with a provision that comes as close as possible to the economic result of the invalid or unenforceable provision.
14.2. If any part of These Terms is held by a court of competent jurisdiction to be invalid or unenforceable, the remaining parts of these Terms will remain in full force and effect and, upon our request, the court will construe any invalid or unenforceable portions in a manner that most closely reflects the effect and intent of the original language. If such construction is not possible, the provision will be severed from these Terms and the rest of these Terms remains in full force and effect.
15. Applicable Law and Jurisdiction
15.1. These Terms and your use of the Website and our Services are governed by and construed in accordance with the laws of the Principality of Liechtenstein, without regard to its conflict of law principles or the UN Convention on Contracts for the International Sale of Goods (CISG), which would cause the application of the laws of any other jurisdiction, unless mandatory provisions for the protection of consumers of the law of another country contradict this.
15.2. The Courts of Liechtenstein have exclusive jurisdiction over any and all disputes resulting out of or in relation to this Agreement and its enforcement, unless mandatory provisions for the protection of consumers of the law of another country contradict this.
15.3. You acknowledge that any dispute arising out of or related to these Terms is personal to you and CONFERO and that any dispute will be resolved solely through individual litigation and will not be brought as a class litigation, class action or any other type of representative proceeding.
16. Forward-Looking Statements
Our Website or our Services may contain certain statements that may be deemed “forward-looking statements”. All statements that address activities, events or developments that the Company intends, expects, plans, projects, believes or anticipates will or may occur in the future are forward-looking statements. Examples of forward-looking statements include, but are not limited to, statements that CONFERO makes regarding general economic conditions, the blockchain industry, bitcoin and cryptocurrency or other virtual asset markets, the outlook for digital asset regulation, process and intention to file for additional licenses and regulatory approvals, the potential effect of the financing on the CONFERO operations, and the impact of these factors on our businesses. Forward-looking statements are based on certain assumptions and assessments made by us in light of our experience and perception of historical trends, current conditions and expected future developments. Actual results and the timing of events may differ materially from those contemplated by the forward-looking statements due to a number of factors, including regional, national or global political, economic, business, competitive, market and regulatory conditions.
17. Fees
17.1. Upon registration we may provide you with a demo or restricted access for restricted use, until the onboarding is complete and you may make use of our range of Service options according to our service plans. Such restrictions of demo or restricted access are determined solely at our discretion and may be modified at any time.
17.2. You agree to pay the applicable fees listed in the below Fees Schedule for the respective Service to us, whenever you use our Services. The applicable fees for provision of our Services become due and payable upon use of and/or subscription to the respective Service. Subject to these Terms, we reserve the right to change our fees at any time upon giving notice. Fees can be assessed based on the services you used, for example, monthly or annual fees, or fees based on the number of the transactions or their respective values, or the types of the assets used, including all applicable charges or commissions.
17.3. We recommend paying any fee within the CONFERO ecosystem by using the CONFERO NABIT(NABT) Tokens in order to qualify for potential discounts from time to time.
17.4. The Fees Schedule is published at https://linx-li.com/contact/commission and forms an integral part of these Terms. Third party fees may apply.
17.5. Setting off. You authorize us, or our designated partners, to charge or deduct any applicable fees owed in connection with provision of our Services from any assets held in your Account. You agree that we may set off fees due against your Account balance or debit your funding instrument connected to your CONFERO Account (like a debit or credit card on file), as the case may be, for any amounts you owe us under these Terms. All deductions and fees are charged at the time we process a transaction or the applicable Service (or when the periodic payment becomes due) and are deducted from your Account balance. If you owe us an amount that exceeds your balance, we may charge or debit a funding instrument registered in your Account or you will pay us the full amount outstanding upon receipt of our invoice. You will be liable for and pay us upon invoice all necessary costs incurred associated with collection in addition to the amount collected, including without limitation attorneys’ fees, court costs, collection agency fees, and any applicable interest. In simple terms, our right to set-off means that we may deduct such fees, charges or other amounts mentioned in this section from an Account balance held or controlled by you. Where the aggregate amount you owe us exceeds the amount held in your Account, we may show your Account balance (in Virtual Assets) in negative figures as a reflection of the net amount you owe to us.
17.6. Processing Errors. In the event there is an error in the processing of any transaction, you authorize us to initiate debit or credit entries to your Account (Virtual Assets) or your account at another financial intermediary (legal tender), as applicable, to correct such error.
17.7. Taxes. You are responsible for determining and paying any and all taxes, duties and contributions, including without limitation, sales, use, transfer, value added, withholding, and other taxes and/or duties assessed, incurred, or required to be collected, paid, or withheld for any reason in connection with any request for or performance or use of the Services, your use of the Website, or otherwise in connection with any action, inaction, or omission by you or any affiliate of yours, or any of your or their respective employees, agents, contractors, or representatives. You are also responsible for complying with any reporting obligations. You acknowledge and consent to protect, defend, indemnify and hold harmless CONFERO with regard to any taxes or other charges and contributions required to be paid by you. You also are responsible for collecting, withholding, reporting, and remitting correct taxes and duties to the appropriate authority. While we may provide you a means for you to determine and apply taxes to your transactions (including certain automated reporting tools), we are not obliged to determine whether taxes or duties apply and are not responsible for calculating, collecting, reporting, or remitting any taxes or duties to any authority arising from any transaction.
18. Miscellaneous
Assignment
18.1. You may not assign or transfer any right to use the Services or any of your rights or obligations and duties under these Terms without prior written consent from us, including by operation of law or in connection with any change of control. CONFERO may assign or transfer any or all of its rights or obligations under these Terms, in whole or in part, without notice.
CONFERO affiliates and independent contractors
18.2. The Website and any Services may be operated or provided by CONFERO, its affiliates or contractors. In case of an affiliate or contractor acting as vicarious agent of CONFERO, CONFERO will not be liable for slight negligence of this affiliate or contractor.
Prolonged inactivity
18.3. CONFERO in general will not terminate contractual relationships with you due to dormancy and allow your corresponding claims to be forfeited. However, CONFERO reserves the right to terminate or offset in the event that its claim for remuneration against you or your legal successor is no longer covered. In general, CONFERO acts according to the guidelines of the Liechtenstein Financial Market Authority FMA and may act analogously pursuant to the Liechtenstein Banking Association regarding dormant accounts (accounts which have been dormant for 10 years).
Entire Agreement
18.4 These Terms contain the entire agreement and supersede all prior and contemporaneous agreements and understandings, both written and oral, between the parties with respect to the subject matter hereof. In the event of any conflict between these Terms and any other agreement you may have with CONFERO, these Terms will prevail unless the other agreement specifically identifies these Terms and declares that the other agreement supersedes or amends these Terms. Any amendment of the Agreement, including this clause, requires the written form.
Please read and agree to the following terms before using LINX
1. GENERAL PROVISIONS
This Privacy Policy governs your use of products, services, content, features, technologies or functions offered by LINX AG, Landstr. 38, 9490 Vaduz, Liechtenstein, commercial register no.: FL-0002.679.988-2., (“LINX”; “we”; “us”; “our” or the “Company”) and all related sites, applications, and services (collectively “LINX Services”) including, without limitation, when you provide any information to us in relation to your use of LINX Services.
This Privacy Policy also adheres to the requirements set out in the Markets in Crypto-Assets Regulation (MiCA) (EU 2023/1114), which governs the collection, use, and processing of personal data for crypto-asset services. This includes ensuring transparency, security, and compliance with specific obligations for crypto-asset transactions, token issuances, and customer rights under MiCA.
In order to operate our Services, to meet our regulatory obligations and to reduce the risk of online fraud, LINX , as a data controller, must ask you to provide us with information about yourself, including your personal details for customer identification, and information about your financial background and payment options that may be connected to your use of LINX Services, as well as any other types of information specified in this Policy.
This Policy aims to give information on how LINX collects and processes personal data, including any data that may have been provided to us or which we may receive by any means.
The Services are not intended for minors (i.e., persons under 18 years of age or the respective age of majority) and we do not knowingly collect personal data relating to minors.
You accept and consent to this Privacy Policy when you sign up for, access, or use our Services. By consenting to this Privacy Policy you acknowledge that the purpose of our data processing is primarily the fulfillment of our contractual obligations and the compliance with legal requirements. If no other legal grounds for processing of data exists, you consent and agree to us processing your data pursuant to this Privacy Policy. This Privacy Policy describes the information we collect and how we use that information. LINX takes the processing of your information very seriously and will use your information only in accordance with the terms of this Privacy Policy which complies with the Liechtenstein Data Protection Act as well as the applicable EU General Data Protection Regulation (EU 2016/679) as incorporated into the EEA-acquis by decision of the EEA Join Committee No. 154/2018 (this “Privacy Policy” or this “Policy”). For the purposes of this Privacy Policy, the term “information” means any confidential and/or personally identifiable information or other information related to your use of our services.
We will not sell or rent your information to third parties for their marketing purposes without your explicit consent. However, in order for us to offer LINX Services to our users; enhance the quality of our Services from time to time; and protect the interests of our users, we may in specific cases under limited circumstances share some of your information with third parties under strict restrictions, as described in greater detail in the following sections of this Policy. It is important for you to review this Privacy Policy as it applies to all LINX Services.
Personal information or data refers to any information that can be associated with a specific natural person and can be used to identify that person, directly or indirectly, in particular by reference to required information that the user provides to LINX to gain access to and use our Services (hereinafter “Personal data” or “personal information”).
Unless otherwise indicated, terms used in this Regulation shall have the same meaning as under the GDPR.
This Privacy Policy explains how information about customers is collected, used, and disclosed by LINX and to set out the basis on which we will process personal data when providing our Services. This Privacy Policy also aims to inform about: (i) how we will handle and look after personal data, (ii) our obligations in regard to processing personal data responsibly and securely, (iii) customer’s data protection rights as a data subject, and (iv) how the law protects customers.
Controller: LINX as defined above is the controller and responsible for customer’s personal data.
Changes to this Privacy Policy: All future changes to this Privacy Policy are incorporated by reference into the Terms and Conditions (our contract) with you and will take effect as specified in the Policy Updates, when they may occur. “Policy Update” means a prior notice of changes to any of your agreements with LINX, which we may make available to you in writing, including in electronic form. If you disagree with the terms of this Privacy Policy, please do not register for or use the LINX Services.
Notification of Changes: This Privacy Policy may be revised over time, for example, as new features are added to LINX Services, or as we incorporate suggestions from our customers. We may change this Privacy Policy from time to time, particularly where we need to consider and cater for any (i) business developments and/or (ii) legal or regulatory developments under applicable law which affect our Services. If we make changes, we will notify customers. We encourage customers to review the Privacy Policy whenever our Services are accessed or when customers otherwise interact with us to stay informed about our privacy and data protection practices and the ways customers can help protect their privacy. We may post the notice on our website and/or send the notice by email. You as a user and customer are obliged to inform us of changes in your personal data during our business relationship.
Third Party Websites: Some pages on the LINX website may include links to third-party websites. These sites are governed by their own privacy statements, and LINX is not responsible for their operations, including, but not limited to, their information practices. Users submitting information to or through these third-party websites should review the privacy statements of these sites before providing them with personally identifiable information. Clicking on those links or enabling those connections may allow third parties to collect or share data about customers. We do not control these third-party websites and are not responsible for their privacy notices, statements or policies. The respective provider of the linked website is solely responsible for the content and correctness of the information provided there, as well as for the tracking and setting of cookies by such websites.
2. COOKIE POLICY
When you access our website, or use our Services, we (including companies we work with, as the case may be) may place small data files on your computer or other device. These data files may be cookies, pixel tags, “Flash cookies,” or other local storage provided by your browser or associated applications (collectively “Cookies”). We use Cookies to recognize you as a customer, customize our Services for you, content and advertising, measure promotional effectiveness, help ensure that your account security is not compromised, mitigate risk and prevent fraud, and to promote trust and safety across our sites and LINX Services.
Most web browsers are set to accept cookies by default. You are free to decline most of the cookies if the browser or browser add-on permits. Choosing to remove or disable cookies may interfere with the use and functionality of the Services. Additionally, LINX may use certain persistent cookies that are not affected by browser settings but will use such cookies solely for identity verification and fraud prevention purposes.
Because of how cookies and similar technologies work, we cannot access data collected by third-party cookies, nor can other companies or persons access the data generated by such tools, and in particular, not all tracking functions of third-party tools can be controlled by us. All these providers are obliged to comply with the applicable data protection regulations and are solely responsible for any processing of personal data as a data controller according to article 4 (7) GDPR. You may disable cookies on your browser and by enabling a “Do Not Track” request in your browser.
Tool |
Provider |
Type of Cookie |
Opt-out information |
Google Fonts |
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland |
Essential System Requirements |
Browser |
Cloudflare |
Cloudflare, Inc. 101 Townsend St. San Francisco, CA 94107 USA |
Essential System Requirements; set for anti-DDOS/bot protection by our DNS only for selected suspicious users. |
Opt-out via your browser settings |
reCAPTCHA |
Google LLC, 1600 Amphitheatre Pkway, Mountain View, CA 94043-1351, USA |
Essential System Requirements; set only for users under suspicion of being a bot. |
Opt-out via your browser settings |
TradingView |
TRADINGVIEW UK LTD, 43 Berkeley Square, London, England, W1J 5FJ |
Essential System Requirements; Performance of Contract |
Browser / Do Not Track Request |
The European Commission has recognized the United States as providing an adequate level of data protection under the EU-U.S. Data Privacy Framework (DPF). This adequacy decision, adopted on July 10, 2023, permits the free flow of personal data from the European Union to U.S. companies that self-certify their adherence to the DPF principles.
The European Commission’s first review of the DPF, published on October 9, 2024, concluded that the framework is functioning effectively and continues to ensure an adequate level of protection for personal data transferred from the EU to the U.S.
However, it’s important to note that the DPF’s adequacy decision is subject to ongoing scrutiny and potential legal challenges. The European Parliament, in its resolution of May 11, 2023, expressed concerns about the framework’s ability to fully address the issues identified in previous CJEU rulings. Therefore, while the DPF currently facilitates data transfers between the EU and the U.S., LINX remains vigilant and stay informed about any legal developments that may impact its validity and will update these terms and its policies accordingly to be fully GDPR compliant.
https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX%3A52024DC0451
3. INFORMATION LINX COLLECTS
In compliance with MiCA, LINX collects and processes personal data necessary for:
Information we collect from users: To register for and use the LINX Services, you must provide your full name, address, phone number, the details of your identification document, and email address and other identification and compliance information as requested. In order to top-up your wallet balance with us or make certain payments or transactions through our Services, you must provide (where applicable) your payment instrument or account information details, API details and other information required. We may also ask you to choose different security questions to answer for the purposes of account verification or password reset.
We may also require you to provide us with other commercial and/or identification information if you send or receive certain high-value transactions or high overall payment volumes through our Services or as is otherwise required in order for us to comply with our anti-money laundering and risk management obligations.
Using your device: When you use LINX Services using any device), we may additionally collect and store device sign-on data (including but not limited to device ID) and geolocation data.
Photographs: If you use certain functionalities provided by us, we may ask you to upload a picture of you in order to provide you with these specific services. Your face must be recognizable.
Transaction Information: When you use our Services to send funds to someone else or request money from someone else, as the case may be, we may ask you to provide information related to that transaction. This information includes the amount and type of the transaction, transactional details and the details pertaining to the identity of the third party. Also, if you send funds to another LINX customer, you may be asked to provide personal details to that customer to complete the transaction. Those details may also be passed on to us from that customer. We also collect the Internet address (IP address) and other identifying information about the computer or device you use to access or use our Services, in order to help detect possible instances of unauthorized transactions.
Travel Rule (transaction information): Recommendation No. 15 of the FATF Recommendations provides that, in the case of transfers of virtual currencies or virtual assets, similar to the regulations on the Money Transfer Regulation, an exchange of information regarding the data of the beneficiary and the payer (principal) is carried out between virtual asset service providers.
Pursuant to Art 12a of the Due Diligence Act in connection with Art. 23b of the Due Diligence Ordinance, an exchange of information is required for all transfers of virtual assets that currently exceed the amount of one Swiss Franc (1 CHF). The decisive factor for the obligation to exchange information is that the token is actually transferred. This means that a transfer takes place in some form on the virtual asset system in which the virtual asset service provider is involved. Ultimately, this means that a virtual asset service provider who has made, initiates, performs, executes or commissions a transfer of a token on a virtual asset system (e.g., blockchain) is obliged to exchange of information if another virtual asset service provider is also involved on the opposite side and the amount to be transferred exceeds one Swiss Franc.
If the counterparty (commissioning or benefiting virtual asset service provider with whom a token / virtual asset transfer is concluded) is a foreign service provider which, if domiciled in Liechtenstein, would be a trusted technology / virtual asset service provider subject to registration under the Liechtenstein Tokens and Trusted Technology Service Providers Act (TTTA or TVTG in German), there is also an obligation to carry out the exchange of information. It is possible that the service provider abroad is a registered payment service provider or a bank. Likewise, an exchange of information must be carried out if the foreign service provider is subject to the application of the “travel rule” due to its activities abroad.
Token issuers are then exempt from this obligation if the transfer is carried out as part of the initial public offering. However, if further transfers are carried out in addition to this (secondary market), token issuers also fall within the scope of the travel rule provisions. In order to carry out the exchange of information, it is necessary to determine whether the counterparty is a (beneficiary) virtual asset service provider (possibly a contracting virtual asset service provider) or not. This determination of the counterparty is thus relevant for any transfer of tokens with an equivalent value of more than one Swiss Franc. The legislator stipulates that prior to the execution of a virtual asset transfer a determination of the counterparty must be made.
Prior to the exchange of information, the following information must be collected by the commissioning virtual asset service provider.
– the name (first and last name / firm name) of the beneficiary and the principal;
– the name or address of the virtual asset account (e.g., the wallet) of the principal and the beneficiary; and
– the address, the number of a valid official ID, the customer number or the date of birth and place of the principal.
To comply with the Travel Rule LINX uses the services of Sum and Substance Ltd (UK). Data is being processed with regard to the Travel Rule by LINX to comply with legal obligations. In addition to verifying the transfer data, both the principal and beneficiary (sending and receiving) virtual asset service provider also have the reciprocal obligation to screen for sanctions.
Information About You From Third Parties: In order to execute certain transactions of our customers, protect all our customers against potential fraud, comply with our legal obligations and enforce our Terms and Conditions, we verify and validate information provided to us by users with a number of third parties, such as financial partners, anti-fraud agencies, data vendors, as well as using information available through internet and publicly accessible social network data. In the course of such verification, we may receive personally identifiable information about our users from such services and sources.
If you send or receive high overall payment volumes or display inconsistent transactional patterns through LINX Services, or if you have a limited transactional history with us, in some circumstances we will conduct a background check on you by obtaining information about you and your activities, and potentially (if legally permitted) also about your business partners, from a credit reference or fraud agency. If you owe us money, we may conduct a credit check on you by obtaining additional information about you from a credit reference or anti-fraud agency, to the extent permitted by law. LINX, at its sole discretion, reserves the right to periodically retrieve and review a business and/or consumer credit report supplied by such credit reference or fraud agency for any account, and reserves the right to close a user account based on information obtained during this credit review process.
We may also collect public information about your activities and your behavior on social media platforms (such as the email address and the number of “likes” and “followers”), to the extent relevant to confirm an assessment of your transactions and/or the nature of your activities that are relevant to our services offered to you.
We may also collect information about you from other sources, including from other companies (subject to their privacy policies and applicable law), and from other accounts we have reason to believe you control (whether in part or in whole).
Examples of information we automatically collect about you may include:
Additional Verification: If we cannot verify the information that you provide, or if you request a withdrawal to an account, payment instrument or digital wallet for Virtual Assets not previously used by you, we may ask you to upload or send us additional confirmation or to answer additional questions online to help verify your information.
Website Traffic Information: Because of the way Internet communication standards work, when you arrive at or leave the LINX website, we automatically receive the web address of the site that you came from or are going to. We also collect information on which pages of our website you visit, IP addresses, the type of browser you use and the times you access our website.
Communications: When you communicate with us for customer service or other purposes (e.g., by emails, calls, tweets, etc.), we retain such information and our responses to you in the records of your account.
Questionnaires, Surveys, Sweepstakes and Profile Data: From time to time, we offer optional questionnaires, surveys, online competitions and sweepstakes to our users for such purposes as collecting demographic information or assessing users’ interests and needs. If we collect personally identifiable information from our users in these questionnaires, surveys, and sweepstakes, the users will be given notice of how the information will be used prior to their participation in the survey, questionnaire or sweepstake.
Account Information: For the purposes of this Privacy Policy, account information (“Account Information”) includes without limitation: name, address, email address, phone number, username, photograph, IP address, device ID, geolocation information, account numbers, account types, details of funding instruments associated with the account, details of payment transactions, other details transactions, customer statements and reports, account preferences, details of identity collected as part of our “know your customer” checks or other checks on you, and customer correspondence.
Some of this information, for example, indicating your racial origin or biometrical details, is considered especially sensitive, from the point of view of data protection, and we will use and process this information in strict accordance with the law.
Where we are required to collect personal data:
to verify the identity of our applicants and clients, mitigate against risks (such as potential or suspected fraud) and in particular, to assess and take a decision on whether we will or should enter into a relationship with contracting parties (as subject to our client acceptance criteria and policies) and this data is not provided when requested, or else provided in an incomplete or insufficient manner, we may not be able to perform or conclude contractual relations which we have or are otherwise trying to enter into.
In certain instances, particularly where this relates to compliance with due diligence duties, we may even need to exercise our right to terminate our contractual relations, and thus withdraw the availability of our Services, or else, if still at application stage, we may have to decline to enter into a contractual relationship.
4. HOW LINX MAY USE CUSTOMER INFORMATION
In line with MiCA, LINX processes personal data to fulfill obligations under the regulation, including but not limited to:
Below is a summary of how LINX may use customer information collected from our users or about our users. We will only process personal data pursuant to the law. Most commonly, we will use personal data in the following circumstances:
Internal Uses: We collect, store and process your information on servers located in the European Economic Area, European Union or Switzerland or in states in which an adequacy decision has been issued. Our primary purpose in collecting your information is to provide you with a safe, smooth, efficient, and customized experience. You acknowledge that we may use your personal information to:
Questionnaires, Surveys and Profile Data: If you choose to answer our optional questionnaires or surveys, we may use such information to improve our Services, send your marketing or advertising profile preferences, or as otherwise explained in detail in the survey or campaign itself (legitimate interest: business development).
Our Contact with Customers: We communicate with our users on a regular basis via email and chats to provide requested services. We may also communicate with our users by phone or using VOIP technologies to:
We use your email to confirm your opening of a LINX account, to send you notices and confirmations related to your activities, to send you information about important changes to our products and services, and to send notices and other disclosures required by law. Generally, users cannot opt out of these communications, but they will be informational in nature, and not promotional.
We may also use your email address to send you other types of communications that you can control, including “news”, “customer surveys”. You can choose whether to receive some, all, or none of these communications when you complete the registration process, or at any time thereafter, by logging in to your account and then selecting settings, and updating your communicational preferences.
In connection with independent audits of our financial statements and operations imposed by applicable law, the auditors may seek to contact a sample of our customers to confirm that our records are accurate. However, these auditors cannot use personally identifiable information for any secondary purposes.
We make sure we consider and balance any potential impact for our customers before we process personal data for our legitimate interests. We do not use personal data for activities where our interests are overridden by the impact on or legal rights of our customers (unless we have explicit consent or are otherwise required or permitted to by law).
5. MARKETING
LINX may use your Personal data to form a view on what we believe might enhance your user experience or present you with information that may be of interest to you (consent or commercial relationship).
If you don’t wish to receive marketing communications from us, or to participate in our ad-customization programs, simply update your preferences.
If you would like to change your personal communication preferences or change preferences with regard to marketing communications from us, you can do so by adjusting your preferences in the communication preferences profile section or by contacting us at: [email protected].
6. DISCLOSURE OF YOUR PERSONAL DATA
Under MiCA, LINX may disclose personal data to:
We work with third parties to enable you, them and potentially their customers to accept or facilitate payments from or to you using the LINX Services. In doing so, a third party may share information about you with us such as your full name, email address or wallet address, when a payment is sent to you or when you are attempting to pay that third party (performance of contract; fulfillment of legal obligation for Virtual Asset Service Providers). We use this information to confirm that you are a LINX customer and that LINX can be enabled to make a transfer (of Virtual Assets), or where a transfer is sent to you to send you a notification that you have received such assets as the result of a transfer. Please note that third parties you receive assets or transact with may have their own privacy policies, and LINX is not responsible for their operations, including, but not limited to, their information practices.
If you are a registered LINX user and you are sending assets or transacting with another registered LINX user, as a part of the transaction, some personal information of both parties will be shared as a part of transaction notification.
By accepting this Privacy Policy, you expressly agree and consent that each time you transact or attempt to transact using LINX Services with a third party, LINX may transfer the relevant data to such third party, who may be located outside the European Economic Area (EEA), in order to process, execute or otherwise deal with and provide information about the transaction. LINX undertakes all measures to first transfer personal data – if required – only to countries in the European Union, Switzerland or other countries for which an adequacy decision has been issued. LINX only transfers private data if this is absolutely necessary for the performance of contractual duties and preferably with anonymized data insofar as possible, and in any case with your consent. You also expressly agree and consent to LINX providing transactional information and other information necessary to another LINX customer whom you have explicitly selected or chosen using the LINX service (also required for performance of contract and compliance with our legal obligations – e.g., travel rule).
How We Share Information with Other Third Parties. LINX works with third-party service providers which provide important functions to us that allow us to be an easier, faster, and safer way to facilitate transactions, display information and otherwise offer our services to you. We need to disclose certain user data to them from time to time, so that the services can be performed.
LINX will not transfer, disclose, sell or rent any of your personal information to third parties for their marketing purposes without your explicit consent, and will only disclose this information in the limited circumstances and for the purposes described in this Privacy Policy. This includes transfers of data to non-EEA countries, which LINX will always endeavor to carry out in compliance with the requirements of the applicable data protection law. In this regard, transfers to non-EEA countries may notably be carried out on the basis of adequate contractual arrangements, a copy of which may be obtained by you by simple request sent to LINX.
In order to provide the LINX services, some information we collect may be required to be transferred to other entities, in their capacity as financial partners, payment providers, custodians, payment processors, technical service providers or account holders (or similar capacities). You acknowledge that according to their local legislation, such entities may be subject to laws, regulations, inquiries, investigations, or orders which may require the disclosure of information to the relevant authorities in their relevant country.
We will only use personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose, or we are obliged to process personal data by applicable laws or court or other enforceable orders.
Please note that we may process personal data without the need to obtain consent, in compliance with the above rules, where this is required or permitted by law.
Specifically, you consent to and direct LINX to do any and all of the following with your information, if no other lawful basis of processing of your personal data is applicable as noted in brackets:
We require all third parties to respect the security of personal data and to treat it in accordance with the law (including applicable data protection and privacy law). We do not allow our third-party business partners or service providers to use personal data for their own purposes and only permit them to process personal data for specified purposes and in accordance with our documented instructions. Furthermore, these third parties access and process personal data on the basis of strict confidentiality and subject to the appropriate security measures and safeguards.
We may also share aggregated or anonymized information, which cannot reasonably be used to identify you.
7. STORAGE SECURITY & INTERNATIONAL TRANSFERS
LINX is committed to handling your customer information with high standards of information security. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfil their job responsibilities, and who have committed themselves to confidentiality undertakings.
The security of your LINX account information also relies on your protection of your password or access credentials. You may not share your LINX password with anyone. LINX representatives will never ask you for your password, so any email or other communication requesting your password should be treated as unauthorized and suspicious and forwarded to us. If you do share your LINX password with a third party for any reason, including because the third party has promised to provide you additional services such as account aggregation, the third party will have access to your account and your personal information, and you may be responsible for actions taken using your password. If you believe someone else has obtained access to your password, please change it immediately by logging in to your account and changing your Profile settings, and also contact us right away.
LINX is committed to adequately protecting your information regardless of where the data resides and to providing appropriate protection for your information if your data is transferred outside of the EEA, EU or any country for which an adequacy decision has been issued. In this regard, transfers to non-EEA countries may notably be carried out on the basis of standard contractual arrangements approved by the European Commission, a copy of which may be obtained by you by simple request sent to LINX.
The personal data that we collect from you will be transferred to and stored at a destination inside the European Economic Area (EEA) or Switzerland. As we provide an international service, your personal data may be processed outside of the EEA in order for us to enable your use of our Services and fulfil our contract with you to provide the LINX Services; to comply with legal obligations or to assert, file or exercise a legal claim.
All information you provide to us is stored on our secure servers, encrypted at rest. Any Service provided by us or our chosen third-party providers will be encrypted in transit. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our Website you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Certain LINX Services include social networking, chat room or forum features. Ensure when using these features that you do not submit any personal data that you do not want to be seen, collected or used by other users.
LINX ensures that data transfers outside the EEA comply with MiCA requirements by establishing standard contractual clauses and ensuring appropriate safeguards for personal data, particularly for data shared with third-party crypto-asset service providers and regulatory bodies.
8. DATA RETENTION
We will only retain personal data for as long as necessary to fulfil the purposes we collected it for (i.e., the ongoing service provision) and, thereafter, for the purpose of satisfying any legal, accounting, tax, compliance, due diligence and reporting requirements or obligations to which we may be subject and/or to the extent that we may also need to retain personal data to be able to assert, exercise or defend possible future legal claims against or otherwise involving customers. In that regard, please note that our contractual relationship is of an ongoing and continuous nature, until terminated.
We will only retain personal data for as long as necessary to fulfil the purposes we collected it for (i.e., the ongoing service provision) and, thereafter, for the purpose of satisfying any legal, accounting, tax, compliance, due diligence and reporting requirements or obligations to which we may be subject and/or to the extent that we may also need to retain personal data to be able to assert, exercise or defend possible future legal claims against or otherwise involving customers.
By and large, our retention of personal data shall not exceed the period of three (3) years from the date of the termination of customer relationship with us. This period of retention enables us to use the data in question for the possible filing, exercise or defense of legal claims (taking into account the timeframe of applicable statutes of limitation and prescriptive periods). In certain cases, though we may need to retain data for a period of up to ten years or longer in order to comply with applicable laws, in particular accounting and tax laws as well as due diligence duties.
LINX is obligated under the Due Diligence Act to retain personal data from you and your LINX transactions for a period of a minimum of ten years from the conclusion of the transaction or from its preparation. We therefore use this retention requirement as a benchmark for all personal data that we receive from you. In order to not hold your information for longer than is strictly necessary we will not hold any of your personal data for more than 10 years after the termination of our business relationship, unless there are other legal obligations that require us to retain your information longer.
In addition to general retention policies, MiCA-specific data, such as transaction records and token issuance documentation, will be retained for a minimum period of five years to ensure compliance with MiCA reporting and audit requirements.
9. Data Minimization
Whenever and to the extent possible, we anonymize personal data when it is no longer necessary to identify customers from the data (anonymous data).
In order to collect, use, and share data, we will anonymize personal data so that it can no longer be associated with customers for research or statistical purposes, in which case we may use this information indefinitely without further notice.
10. YOUR LEGAL RIGHTS
In accordance with MiCA, customers have the right to:
You have a right to:
Explicit Consent for MiCA Compliance: By using LINX’s services, you explicitly consent to the collection, use, and sharing of your personal data for MiCA-related purposes, including compliance with obligations such as the ‘Travel Rule’ and regulatory reporting on token issuances.
Please know that if you have any questions or objections as to how we collect and process your personal information, or how you may exercise your rights, please contact us at [email protected].
Our regulatory team is responsible for ensuring that our day-to-day procedures comply with this Privacy Policy. If you want to exercise your right to access your information, make changes or have any questions about this privacy statement, LINX information practices, or data protection, you can write to us at [email protected]
Please note that none of these rights of the data subject are absolute and must generally be balanced against our own legal obligations and legitimate interests. If a decision is made to override a data subject’s request, the customer will be informed of this by us along with the reasons for our decision.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. We will need to request specific information from a customer to help us confirm the customer’s identity and ensure the customer’s right to access the personal data (or to exercise any of the other right as a data subject).
You will not have to pay a fee to access your personal data or account information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, excessive or misused.
If your request is clearly unfounded, repetitive, excessive or misused we may refuse to comply with your request under these circumstances.
Request for transfer of your personal data to you. You can review and download your account information and transactional history via access to your LINX account online, however, should you require that we provide you with a copy of your account information in a more structured, comprehensive and machine-readable format, please reach out to [email protected]
11. HOW TO CONTACT US OR RAISE A COMPLAINT
We have appointed a data protection officer (“DPO”) who is responsible for overseeing questions in relation to this Policy and our processing activities in general. Concerning any questions or requests, including any requests to exercise legal rights as a data subject, please contact the DPO using the contact details set out below. If you have questions about this privacy policy, including any information requests or potential complaints, you may use the contact details set out below:
Full name of legal entity: CONFERO EUROPE AG
registration number: FL-0002.679.988-2.
Email address: info@confero.li
Registered Office: Landstr. 38, 9490 Vaduz,
Liechtenstein
If you are not satisfied by the way in which we address your concerns or how we handle your personal information, you have the right to lodge a complaint with the Liechtenstein’s Data protection Office at any time. In any case we suggest that you first reach out to us to solve any issue before you contact the data protection authority.
12. Miscellaneous
This Privacy Policy will be regularly reviewed and updated to ensure compliance with MiCA and other applicable regulations. LINX commits to transparency and accountability in processing personal data under MiCA, ensuring that our practices reflect the highest standards of data protection and regulatory compliance.
Should any provision of this Policy be invalid or unenforceable, then the remainder of this Policy shall remain valid and in force. The invalid or unenforceable provision shall be either amended as necessary to ensure its validity and enforceability, while preserving the Parties’ intentions as closely as possible or, if this is not possible, be construed in a manner as if the invalid or unenforceable part had never been contained therein.
This Policy is governed by the laws of Liechtenstein, unless this conflicts with mandatory consumer protection provisions of a member state of the European Union, European Economic Area, Switzerland, United Kingdom or any other country for which an adequacy decision regarding Data Protection Laws has been adopted and you have your residence in to the exclusion of collision laws. Any dispute arising in connection with this Agreement will be submitted to the exclusive jurisdiction of the courts of Liechtenstein.